• Applying SingPass Offline

    If you do not have access to the SingPass website, you need to go to a SingPass Counter. There 45 such counters across the island, where helpdesk executives can help you with any SingPass-related queries. When you visit a SingPass Counter, you need to carry all valid and relevant documents for on-the-spot verification.

    You will be required to fill in the application form, and might even have to give copies of your documents at the counter. Make sure that you are filling in the application form correctly. You can also check the status of your SingPass application at any of these counters. Alternatively, call the customer care centre on +65 6643 0555 or send an email to support@singpass.gov.sg.

    For your convenience, we are listing here all the SingPass Counter addresses, contact numbers, and the time when they would be open.

    SingPass Counter locations & Contacts

    The following are the addresses of SingPass Counters on the island:

    Bedok CC

    850 New Upper Changi Road

    Singapore – 467352

    Phone number: +65 6442 5317

    Operational time: Monday to Sunday – 9:00 a.m. to 8:00 p.m.

    Kaki Bukit CC

    670 Bedok North St 3

    Singapore – 469627

    Phone number: +65 6445 4223

    Operational time: Monday to Sunday – 9:00 a.m. to 8:00 p.m.

    Tampines West CC

    5 Tampines Ave 3

    Singapore – 529705

    Phone number: +65 6788 1912

    Operational time: Monday to Sunday – 9:30 a.m. to 8:00 p.m. (not open on public holidays)

    Our Tampines Hub

    51 Tampines Ave 4 #01-K2

    Singapore – 529684

    Phone number: +65 6340 3635

    Operational time: Monday to Sunday – 9:00 a.m. to 8:00 p.m.

    Bukit Batok East CC 

    23 Bukit Batok East Ave 4

    Singapore – 659841 

    Phone number: +65 6565 9330 

    Operational time: Monday to Friday – 9:00 a.m. to 9:00 p.m., Saturday and Sunday – 9:00 a.m. to 1:00 p.m.

    Gek Poh Ville CC 

    1 Jurong West St 74

    Singapore – 649149

    Phone number: +65 6792 0095 

    Operational time: Monday to Sunday – 9:00 a.m. to 9:30 p.m.

    Fu Chun CC 

    1 Woodlands Street 31

    Singapore – 738581 

    Phone number: +65 6365 6911 

    Operational time: Monday to Sunday – 9:00 a.m. to 9:00 p.m.

    Rivervale CC 

    Blk 193 Rivervale Drive #01-787

    Singapore – 540193 

    Phone number: +65 6312 0470 

    Operational time: Monday to Sunday – 2:00 p.m. to 9:00 p.m.

    Sengkang CC 

    2 Sengkang Square #01-01

    Singapore – 545025

    Phone number: +65 6312 5400 

    Operational time: Monday to Sunday – 9:00 a.m. to 9:00 p.m.

    The Serangoon 

    10 Serangoon North Ave 2

    Singapore – 555877

    Phone number: +65 6282 4369 

    Operational time: Monday to Sunday – 9:30 a.m. to 9:30 p.m.

    CPF Bishan Service Centre

    3 Bishan Place #01-01

    Singapore – 579838

    Operational time: Monday to Friday – 8:00 a.m. to 5:00 p.m., Saturday – 8:00 a.m. to 1:00 p.m.

    CPF Tampines Service Centre

    1 Tampines Central 5 #01-01

    Singapore – 529508

    Operational time: Monday to Friday – 8:00 a.m. to 5:00 p.m., Saturday – 8:00 a.m. to 1:00 p.m.

    CPF Jurong Service Centre 

    (near Jurong East MRT Station)

    21 Jurong Gateway Road #01-01 

    Singapore – 608546

    Operational time: Monday to Friday – 8:00 a.m. to 5:00 p.m., Saturday – 8:00 a.m. to 1:00 p.m.

    CPF Woodlands Service Centre 

    900 South Woodlands Drive 

    #01-02 Woodlands Civic

    Singapore – 730900 

    Operational time: Monday to Friday – 8:00 a.m. to 5:00 p.m., Saturday – 8:00 a.m. to 1:00 p.m.

    Inland Revenue Authority of Singapore

    Taxpayer Services Centre

    55 Revenue House, Newton Road

    Singapore – 307987

    Operational time: Monday to Friday – 8:00 a.m. to 5:00 p.m.

    Land Transport Authority 

    10 Sin Ming Drive 

    Singapore – 575701 

    Operational time: Monday to Friday – 8:00 a.m. to 5:00 p.m., Saturdays – 8:00 a.m. to 1:00 p.m.

    Thomson CC

    194 Upper Thomson Road

    Singapore – 574339

    Phone number: +65 6251 6344

    Operational time: Monday to Friday – 9:00 a.m. to 9:00 p.m.

    Kim Seng CC

    570 Havelock Road 

    Singapore – 169640 

    Phone number: +65 6272 3878 

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Tiong Bahru CC

    67A Eu Chin Street

    Singapore – 169715

    Phone number: +65 6223 0748

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Whampoa CC

    300 Whampoa Drive

    Singapore – 327737

    Phone number: +65 6254 7060

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Toa Payoh West CC

    200 Lorong

    2 Toa Payoh

    Singapore – 319642

    Phone number: +65 6253 5585

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Toa Payoh Central CC

    Toa Payoh Central Community Building

    93 Toa Payoh Central,

    #01-01 Singapore – 319194

    Phone number: +65 6252 1249

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Changi Simei CC

    10 Simei Street 2

    Singapore – 529915

    Phone number: +65 6781 6058

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Eunos CC

    180 Bedok Reservoir Road

    Singapore – 479220

    Phone number: +65 6448 6971

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m. 

    Jalan Besar CC

    Blk 7 King George’s Ave 

    #02-124, Singapore – 201007  Phone number: +65 6298 6110  Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Kallang CC

    45 Boon Keng Road

    Singapore – 339771

    Phone number: +65 6298 4582

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Marine Parade CC

    278 Marine Parade Road

    Singapore – 449282

    Phone number: +65 6346 7703

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Pasir Ris East CC

    1 Pasir Ris Drive 4,

    #01-08, Singapore – 519457

    Phone number: +65 6581 1861

    Operational time: Monday to Friday – 9:00 a.m. to 9:00 p.m.

    Tampines East CC

    10 Tampines St. 23

    Singapore – 529341

    Phone number: +65 6786 3227

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Bukit Batok CC 

    21 Bukit Batok Central 

    Singapore – 659959

    Phone number: +65 6564 6317 

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Bukit Panjang CC 

    8 Pending Road 

    Singapore – 678295 

    Phone number: +65 6506 0900 

    Operational time: Monday to Friday – 9:00 a.m. to 9:00 p.m.

    Buona Vista CC 

    36 Holland Drive

    #01-01, Singapore – 270036

    Phone number: +65 6778 5163 

    Operational time: Monday to Friday – 9:30 a.m. to 9:30 p.m.

    Chua Chu Kang CC 

    35 Teck Whye Avenue 

    Singapore – 688892 

    Phone number: +65 6769 1694 

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Clementi CC 

    220 Clementi Avenue 4

    Singapore – 129880

    Phone number: +65 6778 1950 

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Hong Kah North CC 

    30 Bukit Batok St 31

    Singapore – 659440

    Phone number: +65 6567 3130 

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Taman Jurong CC 

    1 Yung Sheng Road 

    Singapore – 618495

    Phone number: +65 6265 1711 

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    West Coast CC 

    2 Clementi West St. 2 

    Singapore – 129605

    Phone number: +65 6779 1098 

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Ulu Pandan CC 

    170 Ghim Moh Rd #01to01 

    Ulu Pandan Community Building  Singapore – 279621

    Phone number: +65 6469 3154 

    Operational time: Monday to Friday – 9:30 a.m. to 9:30 p.m.

    The Frontier CC 

    60 Jurong West Central 3 

    The Frontier Community Club,

    #01-01, Singapore – 648346

    Phone number: +65 6795 8229 

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Yew Tee CC 

    20 Choa Chu Kang St 52 #01-01

    Singapore – 689286

    Phone number: +65 6769 3672 

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Zhenghua CC

    Zhenghua Constituency Office,

    1 Segar Road #01-01

    Singapore – 677738

    Phone number: +65 6310 6702 

    Operational time: Monday to Friday – 9:00 a.m. to 9:00 p.m.

    Keat Hong CC 

    2 Choa Chu Kang Loop,

    #01-01, Singapore – 689687

    Phone number: +65 6769 4194 or +65 6769 1598

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Chong Pang CC 

    21 Yishun Ring Road 

    Singapore – 768677  Phone number: +65 6758 8258 

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

    Woodlands CC 

    1 Woodlands Street 81

    #01-01, Singapore – 738526 

    Phone number: +65 6368 9938 

    Operational time: Monday to Friday – 9:30 a.m. to 9:30 p.m.

    Yio Chu Kang CC 

    50 Ang Mo Kio, Street 61

    Singapore – 569163

    Phone number: +65 6457 0414 

    Operational time: Monday to Friday – 9:30 a.m. to 5:30 p.m.

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