Maybank Enhanced EverTravel Insurance

Enhanced EverTravel is a comprehensive travel insurance that provides approval instantly upon online enrolment. This plan offers extensive benefits that suit your trip requirements. The Enhanced EverTravel Insurance facilitated by Maybank is underwritten by Chubb Insurance Singapore.

The policy provides assistance in the following ways:

  • Pre-trip assistance
  • Travel and medical assistance
  • Medical arrangements
  • Monitoring of medical condition during hospitalisation

Features and Benefits

  • There are 3 plans to choose from: Classic, Deluxe, and Superior.
  • You can choose a single-trip plan for varying length of trips or an annual-trip plan for an unlimited number of trips each year.
  • You can get coverage for personal liability up to S$1 million, while you are abroad.
  • You can get coverage of up to S$750,000 for hospitalisation and medical expenses you incur overseas.
  • In case of emergency medical evacuation, you will get unlimited coverage.
  • You can get up to S$30,000 for legal expenses and up to S$15,000 for trip cancellation.
  • You can get assistance through telephone for medical emergency. It is a 24-hour hotline service.
  • The enrolment process is simple, hassle-free, and fast.

Coverage Details

Enhanced EverTravel Coverage
Classic Deluxe Superior
Overseas accidental dental and medical expenses S$250,000 S$500,000 S$750,000
Medical expenses post journey S$5,000 S$7,500 S$10,000
Emergency phone call charges S$150 S$300 S$500
Emergency medical evacuation Unlimited
Death and disability due to accident S$100,000 S$200,000 S$300,000
Death and disability due to accident in public transport S$150,000 S$300,000 S$450,000
Overseas personal liability S$500,000 S$750,000 S$1 million
Legal expenses S$10,000 S$20,000 S$30,000
Trip cancellation S$5,000 S$10,000 S$15,000
Trip postponement S$750 S$1,000 S$2,000
Trip curtailment S$5,000 S$10,000 S$15,000
Usage of credit card fraudulently S$500 S$1,000 S$1,500
Loss/damage to baggage and personal belongings S$3,000 S$5,000 S$5,000
Loss of travel documents and money S$2,000 S$2,500 S$5,000
Terrorism crisis cover Yes Yes Yes

Eligibility Criteria

The eligibility criteria for this policy are mentioned below:

  • Your age must be above 18 years and below 72 years.
  • You must be a Singaporean or Permanent Resident.
  • Your spouse also must be a Singapore citizen or PR aged between 18 years to 72 years, if s/he is also enrolling for the policy.
  • Your insured child must be:
    • A Singapore citizen or PR
    • Between 45 days to 18 years of age
    • Unmarried and unemployed

How to Apply

In order to apply for Maybank Enhanced EverTravel, you must visit the official website of Maybank and locate the webpage for Enhanced EverTravel. On this webpage, you will find the option ‘Apply Now’.

How to Make a Claim

  • You must submit your claim within 30 days of the incident that requires a claim.
  • Download the claim form from the official website of Maybank.
  • You must fill the form and complete all the relevant sections in the form. Incomplete forms or information will lead to delay in claim assessment .
  • You must attach all the necessary documents along with the claim form.
  • Submit your form and the supporting documents by sending an email to travel.sg@chubb.com. You can also send your claim via post.
  • Once your claim is submitted, you will get confirmation about the same within 3 days (for email claims) or 5 days (for posted claims).

Maybank Enhanced EverTravel Hotline

The contact details and hotline numbers related to Maybank Enhanced EverTravel are given below:

  • Address of Chubb Insurance Singapore Limited:

138 Market Street #11-01 CapitaGreen Singapore 048946

  • Customer service hotline: (65) 6299 0988
  • Chubb assistance hotline: (65) 6836 2922 (overseas)
  • Customer service fax: (65) 6298 1055
  • Customer service email: travel.sg@chubb.com

FAQs

Q. Can I get Enhanced EverTravel for my family and friends?

A. Yes, you can purchase this plan for your family and friends, but you will be the payer.

Q. When will the coverage for this plan begin?

A. The coverage begins on the journey date. For the trip cancellation benefit, the coverage begins 30 days from the commencement of planned journey date.

Q. What is the duration of coverage?

A. The single trip plan has a maximum coverage of 90 consecutive days. For the annual plan, the maximum coverage is 45 consecutive days for each trip.

Q. If I have any question about the policy, can I call anytime?

A. You can call Chubb Insurance hotline at (65) 6299 0988 from Monday to Friday, between 9:00 a.m. to 5:00 p.m.

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