BOC Hotline

Bank of China Hotline Singapore

Bank of China (BOC) has been licensed as a QFB or Qualifying Full Bank and has committed to promoting bilateral trade and economic relations between Singapore and China. The bank offers myriad banking products and services to customers that include corporate as well as personal banking.

Here are the products and services offered by Bank of China:

  • BOC Credit Cards
  • Debit Cards
  • Current Accounts
  • Deposits
  • BOC Personal Loans
    • Debt Consolidation Plan
    • MoneyPlus Term Loan
    • MoneyPlus Fund Transfer
    • MoneyPlus Line of Credit
    • Overdraft Facility
    • Mortgage Loans
  • Remittance and Exchange Facilities:
    • International Remittance – Inward and Outward
    • RMB Exchange
    • Currency Exchange
    • Foreign Exchange
    • RMB Pre-Settlement Exchange
  • Wealth Management
    • Insurance
    • RMB Funds
    • Unit Trusts
    • Precious Metals
    • Currency Linked Investment
  • BOC e Banking Services
  • Corporate Loans
  • Corporate Deposits
  • Trade Finance
  • Treasury and Foreign Exchange

BOC Branches, Numbers & Working Hours in Singapore

Branch Name Address Phone Number Working Hours
Main Branch

4 Battery Road, Bank of China Building

Singapore 049908

Local - 1800 66 95566

Overseas - +65 677 95566

Fax - +65 6534 3401

Monday to Friday - 9 AM to 3 30 PM

Saturday - 9 AM to 11 30 AM

The bank is closed on Sundays and public holidays

Chinatown Sub-Branch

60 Eu Tong Sen Street, #01-01 Furama City Centre

Singapore 059804

Local - 1800 66 95566

Overseas - +65 677 95566

Fax - +65 6534 5571

Monday to Friday - 9 30 AM to 4 30 PM

Saturday - 9 30 AM to 12 30 PM

The bank is closed on Sundays and public holidays

Katong Sub-Branch

188-192 East Coast Road

Singapore 428898

Local - 1800 66 95566

Overseas - 65 677 95566

Fax - +65 6344 0737

Monday to Friday - 9 AM to 3 30 PM

Saturday - 9 AM to 11 30 AM

The bank is closed on Sundays and public holidays

North Sub-Branch

133 Middle Road, BOC Plaza

Singapore 188974

Local - 1800 66 95566

Overseas - 65 677 95566

Fax - +65 6333 9281

Monday to Friday - 9 AM to 3 30 PM

Saturday - 9 AM to 11 30 AM

The bank is closed on Sundays and public holidays

Tampines Sub-Branch

10 Tampines Central 1, #B1-21/22 Tampines 1

Singapore 529536

Local - 1800 66 95566

Overseas - 65 677 95566

Fax - +65 6221 8820

Monday to Saturday - 11 AM to 6 30 PM (banking services)

Monday to Saturday - 11 AM to 7 30 PM (Loans, Insurance and Investment Services)

The bank is closed on Sundays and public holidays

Jurong West Sub-Branch

1 Jurong West Central 2, #01-17 Jurong Point Shopping Centre

Singapore 648886

Local - 1800 66 95566

Overseas - 65 677 95566

Fax - +65 6223 6601

Monday to Saturday - 11 AM to 6 30 PM (banking services)

Monday to Saturday - 11 AM to 7 30 PM (Loans, Insurance and Investment Services)

The bank is closed on Sundays and public holidays

Jurong East Sub-Branch

3 Gateway Drive, #04-30/31 Westgate

Singapore 608532

Local - 1800 66 95566

Overseas - 65 677 95566

Fax - +65 6397 4963

Monday to Saturday - 11 AM to 6 30 PM (banking services)

Monday to Saturday - 11 AM to 7 30 PM (Loans, Insurance and Investment Services)

The bank is closed on Sundays and public holidays

Woodlands Sub-Branch

1 Woodlands Square, #B1-12 Causeway Point

Singapore 738099

Local - 1800 66 95566

Overseas - 65 677 95566

Fax - +65 6891 0153

Monday to Saturday - 11 AM to 6 30 PM (banking services)

Monday to Saturday - 11 AM to 7 30 PM (Loans, Insurance and Investment Services)

The bank is closed on Sundays and public holidays

Toa Payoh Sub-Branch

600 Lorong 4 Toa Payoh, #01-03

Singapore 319515

Local - 1800 66 95566

Overseas - 65 677 95566

Fax - +65 62541419

Monday to Friday - 9 30 AM to 4 30 PM

Saturday - 9 A30 M to 12 30 AM

The bank is closed on Sundays and public holidays

Bedok Sub-Branch

311 New Upper Changi Road, #B2-07 Bedok Mall

Singapore 467360

Local - 1800 66 95566

Overseas - 65 677 95566

Fax - +65 63846796

Monday to Saturday - 11 AM to 6 30 PM (banking services)

Monday to Saturday - 11 AM to 7 30 PM (Loans, Insurance and Investment Services)

The bank is closed on Sundays and public holidays

Punggol Sub-Branch

83 Punggol Central, #01-16 Waterway Point Shopping Centre

Singapore 828761

Local - 1800 66 95566

Overseas - 65 677 95566

Fax - +65 63858977

Monday to Saturday -11 AM to 6 30 PM (banking services)

Monday to Saturday - 11 AM to 7 30 PM (Loans, Insurance and Investment Services)

The bank is closed on Sundays and public holidays

Tiong Bahru Sub-Branch

302 Tiong Bahru Road, #01-127 Tiong Bahru Plaza

Singapore 168732

Local - 1800 66 95566

Overseas - 65 677 95566

Fax - +65 6352 7867

Monday to Saturday - 11 AM to 6 30 PM (banking services)

Monday to Saturday - 11 AM to 7 30 PM (Loans, Insurance and Investment Services)

The bank is closed on Sundays and public holidays

Ang Mo Kio Sub-Branch

53 Ang Mo Kio Avenue 3, #03-02 AMK Hub

Singapore 569933

Local - 1800 66 95566

Overseas - 65 677 95566

Fax - +65 6481 1273

Monday to Saturday - 11 AM to 6 30 PM (banking services)

Monday to Saturday - 11 AM to 7 30 PM (Loans, Insurance and Investment Services)

The bank is closed on Sundays and public holidays

Bank of China Customer Care Helplines

Bank of China Internet Banking Helpline

Local - 1800 66 95566

Overseas - 65 677 95566

Bank of China Personal Banking Helpline

Local - 1800 66 95566

Overseas - 65 677 95566

Bank of China Corporate Banking Helpline 1800 6695566

Bank of China Credit Card Hotlines and Toll Free Numbers

Credit Card Customer Service (24 Hours)

Local - 1800 338 5335

Overseas - 65 6338 5335

Fax - 65 6532 6318

Email – [email protected]

Reporting loss/stolen credit cards 65 6338 5335
Card Centre Correspondence Address

BOC Card Centre

133 Middle Road #03-01

BOC Plaza

Singapore 188974

How to replace or change pin for a BOC Credit Card with Hotline Numbers?

If you wish to change your credit card PIN, please contact Bank of China’s customer service at 1800 338 5335 if you are in Singapore or 65 6338 5335 if you are overseas. Alternatively, you can also visit your nearest BOC bank branch.

How to change your phone number with Bank of China Hotlines?

You must follow the simple steps below to update your phone number with Bank of China:

  • Download the “Change of Customers Information” form from the Bank of China Singapore website. Fill-up this form and note that the signature on the form should match the signature as per the bank records.
  • You can mail the original form to the bank at, “CNF 3rd Floor 4 Battery Road, Bank of China Building Singapore 049908”.
  • Alternatively, you can also submit the form at your nearest Bank of China branch.
  • Note that the bank does not accept scanned copies of this form, hence you cannot email this form to the bank. Bank of China requires the original signed copy of the form in order to update your information in their bank records.
  • For further information regarding changing your phone number, you can contact the bank at 1800 6695566 if you are in Singapore or +65 677 95566 if you are overseas.
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