• Maybank Family & Friends Card

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    Maybank Family & Friends Card

    A true cashback credit card offered by Maybank which will fetch you cashback on all your essential purchases in both Singapore as well as Malaysia over and above any merchant discounts applicable on your purchases.

     Maybank Family & Friends Card Promotion

    • Delsey Luggage Promotion - Apply for 2 Maybank Credit Cards + CreditAble and receive a set of Delsey Belfort 4-wheel Trolley (2 pieces) of 70cm and 76 cm worth S$798. You must spend and/or withdraw at least S$600 on your credit cards and/or CreditAble within 2 months from your card approval date to qualify. This promotion is applicable until stocks last and is strictly on first-come, first-serve basis.
    • Singapore Dance Theatre Promotion – Get 20% discount on Early Bird Offer and 15% discount on General Offer. This promotion is applicable until December 10, 2017. You can book your tickets using your Maybank Credit Card at SISTIC or Singapore Dance Theatre Hotline Numbers or their respective websites.
    • 1+1 buffet deals – Get exclusive discounts and 1+1 buffet deals at more than 30 restaurants in Singapore including the following:
      • Amara Singapore Element – 15% discount on the total bill. This promotion is not applicable on Happy Hours. This promotion expires in December 2017.
      • Capri By Fraser Changi City and Singapore Caprilicious – Get 38% discount on weekend lunch and dinner buffet. This promotion is only applicable on adult dinner buffets. This promotion is valid until June 30, 2017.
      • Concorde Hotel Singapore Spices Café – Get 15% discount on the total bill + 1 member dines for free with 3 paying adults during lunch and dinner buffet. This promotion is valid until December 31, 2017.
      • Charcoal Thai – 1 member dines for free with 3 paying adults during the Steamboat and Mookata Buffet. This promotion is not applicable on public holidays and eves of public holidays. This promotion is valid until September 30, 2017.
      • Days Hotel Singapore At Zhongshan Park 21 On Rajah - 1 member dines for free with 3 paying adults during Dinner Buffet between Sundays and Thursdays. Blackout dates are applicable. This promotion is valid until September 30, 2017.

    Joining Benefits/Perks

    • When you apply for 2 Maybank Credit Cards (choose between Maybank Family & Friends Card, Horizon Visa Signature, Platinum Visa and Manchester United Platinum Visa Card) + CreditAble, you will receive a set of Delsey Belfort 4 wheel trolley case containing one 70cm and one 76cm trolley costing S$798.
    • To be eligible to receive this perk, you must either charge your card with minimum S$600 or withdraw at least S$600 from your CreditAble account within 2 months of card approval.
    • Foreigners are also eligible for this promotion if they charge their new card for at least S$800 within 2 months of card approval.

    Features of the Maybank Family & Friends Card

    • Annual fee on this card will be waived if you spend a minimum amount of S$12,000 p.a. per year.
    • Supplementary card is free for life.

    Rewards

    • What you get – 8% cash rebate at select merchant establishments and 0.3% on all other purchases.
    • How to redeem – To earn 8% cash rebate on your purchases, spend at the following establishments:
      • Select leading supermarkets in Singapore.
      • Leading hypermarkets in Malaysia.
      • Taxi Rides.
      • Leading petrol stations in Singapore.
      • Yamaha Music.
      • POPULAR bookstores.
      • Toys ‘R’ Us.
      • McDonald’s Delivery.
      • KFC Delivery.
      • Foodpanda.
      • Pizza Hut Delivery.
      • Guardian.
      • Watsons.
      • Unity NTUC Healthcare.
      • All theme parks in Malaysia.
      • LEGOLAND Malaysia Resort.
    • Charges and details:
      • Cash rebate at Yamaha Music is not applicable on course fees.
      • Cash rebate at LEGOLAND Malaysia Resort is not applicable on hotel stay. Only ticket purchases for the Theme Park and Water Park are eligible to earn 8% cash rebate.

    Benefits of the Maybank Family & Friends Card

    Maximizing your cash rebate earnings per month:

    Table 1: Find below how you will earn cash rebates depending on your minimum monthly purchase amount

    Minimum spend per month Cash rebates earned at select merchant establishments
    Between S$0 and S$299 0.30%
    Between S$300 and S$999 5%
    S$1,000 and above 8%

    Maximizing your savings using merchant discounts + cash rebates awarded on the Maybank Family & Friends Card:

    Table 2: Your total savings per month depending on your expenses, merchant discounts and cash rebate earned

    Product/Item Monthly Expenses Merchant Discount + 8% Cash Rebate Total Savings
    POPULAR Bookstore S$50 17.2% S$8.60
    Petrol S$300 20.88% S$62.64
    Taxi rides S$100 8% S$8.00
    Grocery S$400 9.3% S$37.20
    Fast Food Delivery/Health & Wellness/Learning & Retail S$50 8% S$4.00
    Other expenses at non merchant establishments S$350 0.3% S$1.05
    Total S$1,250   S$121.49

    How have the savings been calculated?

    • POPULAR – The savings at POPULAR has been calculated on the basis of 10% loyalty card discount + 8 cash rebate earned on the Maybank Family & Friends Card.
    • Groceries - The savings on groceries have been calculated on the basis of 1.3% rebate that has been earned through the merchant rewards programme + 8 cash rebate earned on the Maybank Family & Friends Card.
    • Petrol - The savings on petrol have been calculated on the basis of 14% instant discount on petrol through respective association membership + 8 cash rebate earned on the Maybank Family & Friends Card.

    Fees and charges

    Type of fee Amount payable
    Annual fee S$80
    Supplementary card fee Free
    Interest rate 24% p.a.
    Minimum Amount Due per month S$20 OR 3% of the outstanding amount, depending on whichever of the 2 is higher.
    Late payment charges 5% of the minimum due amount OR S$50, whichever of the 2 is higher
    Cash advance fee 5% of the withdrawn amount OR S$15, whichever of the 2 is higher
    Interest on cash advance 24% p.a.
    Card Replacement fee S$30

    Transactions in foreign currencies

    • For all foreign currency transactions other than USD (US Dollar), the transaction will first be converted into USD and then into SGD (Singapore Dollar). All such transactions are subject to a conversion rate determined by the card association. The conversion rate will be applicable on the date the transaction is processed and not on the date it was first made.
    • An administrative fee of 1.5% will be charged along with the converted amount on all foreign currency transactions.
    • For all transactions made in Singapore Dollar but processed overseas, an administrative fee up to 1% will be charged.

    How to apply for the Maybank Family & Friends Card

    The most convenient way to apply for the Maybank Family & Friends Card is by submitting an online application. ‘The application Form for Maybank Credit Card’ is available on the Maybank Family & Friends Card webpage of the official Maybank Singapore website. There are 6 steps involved in submitting this online application form namely providing your Contact Details, Personal Details, Employment Details, Income Details, Declaration and Confirmation.

    You must complete this form, sign it and mail it back to bank with the requested documents.

    Eligibility Criteria for the Maybank Family & Friends Card

    • Minimum age: 21 years.
    • Minimum Income:
      • Singapore citizens and Permanent Residents – S$30,000.
      • Malaysian citizens employed in Singapore for minimum 1 year – S$45,000.
      • Foreigners employed in Singapore for minimum 1 year – S$60,000.

    Documents Required

    • Salaried employees/ Employees with salary of less than 20% Commission:
      • A front and back copy of NRIC AND
      • CPF Contribution History for the last 12 months OR
      • Most recent computerized payslip OR
      • Most recent Income Tax NOA (Notice of Assessment) + CPF Contribution History for the last 12 months OR most recent computerized payslip.
    • Employees with salary of more than 20% Commission:
      • A front and back copy of NRIC AND
      • CPF Contribution History for the last 12 months OR
      • Computerized payslips for the last 3 months.
    • Self-employed/Freelance or Part Time employees/Fully commissioned employees:
      • A front and back copy of NRIC AND
      • Income Tax NOA (Notice of Assessment) for the last 2 years.
    • Foreigners must additionally submit:
      • Passport AND
      • Employment Pass with minimum 6 months validity AND
      • Bank statement or Utility bill having residential address AND
      • A letter from company confirming employment of minimum 1 year.

    Interest on the Maybank Family & Friends Card

    The interest charged on the Maybank Family & Friends Card is 24% p.a. The charges payable on the card will be calculated on the basis of a 365 day year or in the case of a leap year, it will be calculated on the basis of a 366 day year. If the minimum amount is not paid by the due date, the bank will issue you with a 30 days prior written notice. Your late payment fee may be revised from time to time post this notice.

    Repayments on the Maybank Family & Friends Card

    The minimum repayment amount for the Maybank Family & Friends Card is S$20 OR 3% of the outstanding amount depending on whichever of the 2 is higher AND any overdue amount from your previous statement.

    If your account is over limit, you will be charged 3% of your credit limit + the excess amount of your credit limit.

    If you do not make the minimum payment by the due date, you will additionally be charged S$50 or 3% of the minimum due amount, depending on whichever of the 2 is higher as a late payment fee.

    Lost/stolen card liability

    You will be liable to pay a maximum amount of S$100 for any unauthorized transactions on your card after you have notified the bank regarding the theft or loss. You will not be liable for any unauthorized PIN activated transactions on your credit card after reporting its loss.

    If Maybank has found you to be negligent and/or prove that you have acted fraudulently, you will be liable to pay the entire amount for transactions processed on your card. Refusal to do so on your part will give Maybank the right to not only terminate your account and services with the bank but also pursue litigation actions against you to recover the whole amount.

    Reporting lost/stolen credit card

    If you have lost your Maybank Family & Friends Card or it has been stolen, you will need to call the bank on their Hotline number and inform them of the same. The Hotline Number is available on the official Maybank Singapore website.

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