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This family card from Maybank promises the following:
Best suited to: Save money on everyday essentials.
|Annual Fee||S$180 after 3 years (waived if yearly spend is S$12,000 or more)|
|Cash rebate on Fast Food Delivery/Health and Wellness/Learning and Retail||8%|
|Cash rebate on grocery||8%|
|Cash rebate on petrol and transport||8% Cash Rebate + up to 14% instant discount|
|Cashback on all other retail spends||0.3%|
|Complimentary travel insurance||Up to S$300,000|
You are eligible for a free Samsonite Orfeo 69cm Spinner valued at S$420 if you do the following:
If you are a foreigner, you will have to spend/withdraw S$700 within the same period. The luggage will be given only to the first 8,500 eligible applicants. You should not have applied for any Maybank card or CreditAble Account for at least 9 months before the promotion began.
Here’s a sample monthly spend across categories. Let’s see how much cash rebate you can earn based on this:
|Spend categories||Monthly spend||Cash rebate rate||Cash rebate amount|
|Other retail spends||S$100||0.3%||S$0.30|
Note: This is an illustration, and the actual rebates may differ if you have loyalty memberships or other discounts at specific merchants.
|Coverage aspect||Coverage amount|
|Total Permanent Disability or accidental death caused by travel in public transport||Up to S$300,000|
|Missed connecting flight||Up to S$200|
|Baggage Delay||Up to S$200|
|Loss of baggage||Up to S$600|
|Repatriation of the mortal remains of the deceased||Up to S$5,000 per individual|
The following persons will be covered by the complimentary travel insurance:
The trip bookings should be made using the card for all persons.s
|Type of Interest||Charge|
|Cash Advance||25.9% of the amount withdrawn|
|Instalment Payment Plan||0%|
|Type of charge||charge|
|Overseas Transaction Fee||2.75% of the bill amount|
|Late Payment Fee||S$80 or 5% of the overdue amount, whichever is higher|
|Cash withdrawal from non-Maybank ATM when overseas||S$5 for each transaction|
|Over-limit Fee||3% of the credit limit along with the amount over the limit|
|Cash Advance Fee||5% of the amount withdrawn (min. S$15)|
|Supplementary Card Fee||Free|
There are 3 instalment payment available with Maybank credit cards. They are:
The eligibility criteria for all Maybank credit cards be found here. Please check before you apply for a card to avoid rejection.
In case of loss/theft/fraudulent use of the card, you must inform Maybank immediately. You will not be liable for misuse of the card if you inform at the earliest. Do file a police report and submit it to the bank along with any other document or assistance the bank may require from you.
If it is found by the bank that the loss/theft/fraudulent use of the card was due to your negligence, you may be held responsible for making payments on whatever usage is done on the card. Otherwise the limit of your liability is S$100.
Selecting a credit card can be an intimidating process. This is why you can rely on BankBazaar Singapore to help you pick the best credit card. Find credit cards here which are perfect for your lifestyle, and apply online for exclusive offers.
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How to Enable/Disable Auto Debit & Standing Instructions
Online banking or GIRO
Activate automatic credit card bill payment by either sending the Maybank Card Interbank GIRO Form to the bank, or by logging in to the bank’s internet banking portal (Maybank2u.com.sg).
How to Apply for the Card & Check the Application Status
Maybank website or at a branch
Get the Maybank Family & Friends Card by applying through the bank’s official website.
Call Maybank’s 24/7 hotline and confirm your registered mobile number by following the automated instructions. Once this is done, an SMS will be sent to you regarding the status of your application. Mostly, you’ll get this within 2 business days.
How to Check Balance
Check the current balance on your credit card either by logging into your personal online banking account or by registering yourself for SMART alerts. When you opt for SMART alerts, you’ll be notified of all your credit card transactions (including balance) via an SMS.
How Can the Bill Be Paid?
AXS/SAM/Cash/netbanking and others
Pay your Maybank credit card bill in any of these modes:
How Much Is the Minimum Payment to Be Made on the Card?
3% of the payable amount or S$20
The minimum repayment amount is 3% of your outstanding balance amount, plus any outstanding amount from your previous billing cycles. You’ll have to pay at least S$20 in any case.
What Is the Grace Period?
The interest-free period is 20 days from statement date. You’ll qualify for this grace period only if you have cleared your older dues.
Which Mobile Wallets Can This Be Used With?
You can make contactless transactions via Samsung Pay using your Maybank Family & Friends Card.
Can It Be Used With EZ-Link?
Yes, your Maybank Family & Friends Card can be used with up to seven EZ-Link cards.
How to Block or Unblock the Card
Phone Banking/Customer Service hotline
If you want to stop the usage of your card or resume services on it, you can either call the 24-hour customer service or the phone banking hotline.
How to Reset the PIN
You can choose to reset your card’s PIN in these ways:
What Is the Billing Cycle and the Bill Due Date?
See your credit card bill
You will receive your credit card bill on a monthly basis. In case you have multiple Maybank credit cards, the bank will combine all the statements into one and decide a due date as per their discretion. Make your payment by the due date mentioned in your card statement to avoid penalties.
How to Temporarily Increase the Limit of the Card
Contact the customer service team
You can call Maybank’s 24-hour customer service hotline to increase your card limit temporarily.