HSBC Visa Infinite Credit Card

    HSBC Visa Infinite Card Promotions

    • Swensen’s
      • Spend a minimum of S$50 with your HSBC Visa Infinite Credit Card and get a 10% discount on your food bill at Swensen’s.
      • The offer is valid till 30 December 2017.
    • HipVan
      • Get a 10% discount across HipVan stores in Singapore with your HSBC Visa Infinite Credit Card.
      • Enter the promo code 10HSBC in order to use the offer. The promotional offer is valid till 31 December 2017.
    • Hcook
      • New Hcook customers get 5% off on a minimum spend of S$20 while existing customers get 10% off across Hcook stores in the Island State.
      • The promotional offer is valid till 30 June 2018.
      • New customers can use the promo code HSBCNEW while existing customers can use the code HSBC10.

    Joining benefits/perks

    • Receive 30,000 air miles or 75,000 HSBC points when your credit card is approved and you make your first payment.

    Features of HSBC Visa Infinite Credit Card

    • This is an invitation-only credit card and there is no annual fee on the primary card and 1 supplementary card.


    Your rewards with HSBC Visa Infinite Credit Card increase as your tenure with the card goes up. The reward accrual is as follows

    • In the first year, you get 1 air mile (or 2.5 reward points) for each Singapore dollar spent on local purchases and 2 air miles (or 5 reward points) for each S$1-equivalent spent on overseas transactions.
    • From the second year onwards, if your total card spend the previous year has been S$50,000 or more, you get 1.25 air miles (or 3.125 reward points) for each S$1 spent on local purchases and 2.25 air miles (or 5.625 reward points) for each S$1-equivalent spent on overseas transactions.
    • Apart from this, you can also earn 10 HSBC Rewards Points for every S$1 spent at luxury boutiques such as Max Mara, Y-3, Dsquared2, TUMI and Bang & Olufsen.

    The air miles are credited to your account in the form of HSBC Rewards Points. These reward points are valid for 3 years from the beginning of each year. To convert these points into air miles you need to join the HSBC Mileage Programme with an annual fee of S$40 plus GST.

    Benefits of HSBC Visa Infinite Credit Card  

    • Get free one-way limousine transfer to Changi Airport and fast immigration clearance at airports in Asia on spending S$2,000 on eligible transactions in a month. You can avail these services at the most 24 times in a year.
    • Both primary and supplementary cardholders can access more than 700 VIP airport lounges in the world.
    • With help from Infinite Travel and Lifestyle Butler, enjoy personalised assistance for your travel planning and queries.
    • Visa Infinite cardholders can enjoy a green fees waiver at Sentosa Golf Club’s Tanjong or Serapong courses. You also get up to 30% concession on green fees at 30 partner clubs in South East Asia. In addition, get free golfing insurance – including public liability while playing golf, personal accident, medical expenses and damage to golfing equipment – of up to S$500,000 when you pay your green fees anywhere in the world through your HSBC Visa Infinite card.
    • Enjoy special privileges at ESPA at Resorts World Sentosa – free access, discounts, birthday treats at half-price, free upgrade to private spa suite and 10% discount on food-and-drinks bill at Tangerine.
    • Upgrade your room for free at get special prices at Raffles Hotel, Fairmont Hotels and Resorts, and at around 900 hotels globally that come under the Visa Luxury Hotel Collection.
    • Enjoy the HSBC home&Away exclusives in dining, shopping, leisure and travel sections.

    Insurance provided by the card

    Paying for your travel tickets and hotel bookings with HSBC Visa Infinite Credit Card gives you complimentary travel insurance up to US$2 million, not only for yourself but also for 1 of your family members travelling with you. The coverage offered is extensive, as listed in the table below

    Coverage Amount
    Accidental death and total permanent disability while travelling on public transport Up to US$2 million for the cardholder Up to US$1 million for adult family member Up to US$30,000 for child
    Accidental death and total permanent disability while on land Up to S$100,000 for the cardholder Up to S$100,000 for adult family member Up to S$15,000 for child
    Medical expenses abroad S$100,000
    Medical expenses in Singapore after the trip S$10,000
    Overseas hospitalisation allowance S$5,000 (S$200 per day per person)
    Hospital visit/child care benefit outside Singapore S$1,000 for each benefit
    Special grant upon death while abroad S$1,000
    Emergency medical assistance & evacuation/medical repatriation/repatriation of mortal remains/compassionate visit S$250,000
    Trip cancellation S$10,000 (S$4,000 per person)
    Travel delay S$1,000 (S$100 every 8 hours per person)
    Baggage delay S$1,000 (S$500 per person)
    Missed flight connection S$800 (S$400 per person)
    Baggage loss S$5,000 (S$1,000 per person)
    Shortening of trip S$5,000
    Trip diversion S$500 (S$50 every 6 hours per person, S$100 every 6 hours per family)
    Loss of travel documents S$400 (S$200 per person)
    Trip postponement/replacement of traveller S$300 (S$150 per person) for each benefit
    Personal liability S$100,000
    Rental car excess S$2,000

    Instalment Payment Plans

    Under the HSBC Card Balance Conversion Plan, you can convert large purchases such as gadgets, flight tickets, car down-payments, etc. into monthly instalments. This means that you can spread out your expense without additional interest over up to 12 months, instead of buying it in one go and paying interest for it for a long time. The transaction you wish to convert to this facility should be worth at least S$500 per payment. However, purchases converted to this scheme are not eligible for HSBC reward points or air mile accrual. The processing fee charged under this plan is

    Tenure Processing fee
    3 months 3%
    6 months 3%
    12 months 5%

    To avail this scheme, you need to contact the bank within 30 days of purchase, or 14 days from statement date, whichever is earlier in one of the following ways

    1. Download the Balance Conversion Form from the HSBC website, fill it up and send it to HSBC Bank (Singapore) Limited, Service Delivery – Card services (Balance Conversion) Robinson Road, P.O. Box 896 Singapore – 901746.
    2. Send an SMS to 74722 in the format BALCONNAMENRIC. You will be contacted by the bank in 3 business days.
    3. Call phone banking on 1800-4722-669.

    Fees and charges

    Annual fee S$488 for premier customers, S$650 for non-premier customers
    Supplementary card fee Nil
    Interest rate (annual) 25%
    Late payment charges S$55
    Cash advance fee 5% or minimum S$15, whichever is higher
    Interest on cash advance (annual) 28%
    Interest-free period 20 days

    The annual fees can be offset if premier customers have 120,000 HSBC points in their account in a year, and non-premier customers have 160,000 points.

    Overseas transactions

    When you use your credit card overseas, the payment is either converted to the relevant foreign currency at the day’s exchange rate of Singapore dollars to that currency, or paid by using a dynamic currency conversion available in selected ATMs/stores. A nominal administrative fee is applicable in these transactions. Transactions in foreign currency inside or outside Singapore, as well as those in Singapore dollars outside the island, are subject to 2.5% administrative fee – 1.5% charged by HSBC and 1% by Visa.

    Cash withdrawals

    HSBC allows its primary credit card members to borrow money from their credit cards in case of emergency under the Cash Instalment Plan. You can get cash advance in 3 ways

    • By applying for the facility online;
    • By calling the phone banking service;
    • By visiting your nearest HSBC branch.

    The maximum amount you can borrow is 90% of your available credit limit, while the minimum amount is S$1,000. Among the applicable charges are a cash advance fee of 5% (minimum S$15) and a maximum interest rate of 28% (which is applicable only if you are unable to pay your instalments every month on time). You can repay the amount over a period of 12-36 months. IF you wish to end the cash instalment plan before the end of your chosen tenure, you will be charged S$100 as termination fees in addition to the complete repayment amount required. The effective interest rate for each tenor is listed in the table below

    Duration of loan Effective Interest Rate Processing fee
    12 months 11.23% 5.88%
    18 months 10.45% 7.88%
    24 months 12.64% 1%
    36 months 13.32% 1%

    How to apply for HSBC Visa Infinite Credit Card

    HSBC Visa Infinite Card can be availed only by invitation from the bank.

    Eligibility criteria for HSBC Visa Infinite Credit Card

    • Minimum age 21 years

    The minimum income requirement is not available because this is an invitation-only card.

    Documents required

    • Salaried individuals Photocopy of both sides of NRIC, latest income documents such as computerised payslips, Tax Notice of Assessment and most recent 12 months’ CPF statement.
    • Self employed individuals Photocopy of both sides of NRIC, latest income documents such as Tax Notice of Assessment and most recent 12 months’ CPF statement.
    • Foreigners Photocopy of passport, work permit, photocopy of utility bills/telephone bills/bank statement, income documents such as Income Tax Notice of Assessment and most recent computerised salary slips.


    The minimum amount you need to pay every month is 3% of the outstanding balance or S$50, whichever is higher, in addition to any overdues from the previous month and any amount above your credit limit that has been used.

    Bills can be paid in one of the following ways

    • At AXA stations
    • At 7-Eleven stores
    • At SingPost SAM machines and post offices
    • By cash at cash deposit machines or at the bank branch
    • Online through HSBC internet banking

    Lost/stolen card liability

    The Association of Banks in Singapore (ABS) specifies that your lost/stolen card liability is only S$100 if fraudulent transactions have occurred on the card after you lost it. But to avail this benefit, you need to report your card loss to the bank immediately and prove that the loss was not due to your negligence or intentional deceit.

    Reporting lost/stolen credit cards

    When you lose your card, or it gets stolen, or someone forces you to disclose the PIN, the first thing for you to do is to inform HSBC through customer service hotline or phone banking. If the card has been stolen, you need to inform the police and produce a copy of the official complaint to the bank.  

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