Full suite of Visa Luxury Hotel Collection at top hotels such as Park Hyatt, Peninsula, and more.
Airport lounge access
Unlimited access to over 1,000 VIP lounges with Priority Pass Membership card
Airlines that miles can be used in
Singapore Airlines, Cathay Pacific, British Airways, Qatar Airways
Joining Perks and Signup Bonuses
Get a joining gift in the form of 35,000 miles, redeemable with more than 40 airlines, when you express interest for this Visa Infinite Card.
The gift will be awarded in the form of 87,500 HSBC Rewards Points.
You’ll have to sign up for the HSBC Mileage Programme.
An annual fee of S$42.8 will apply for signing up for the mileage programme.
Under this programme, reward points will automatically be converted to miles.
Enjoy various promotions on your card all through the year. Keep an eye on the offers and make sure that you never miss them.
Get 10x HSBC Rewards Points at selected merchants.
Enjoy a wide range of golfing privileges with this card. Some of them are:
Up to 30% off green fees at selected fairways in South East Asia.
Complimentary green fees at selected grounds.
Golfer’s insurance of up to S$500,000+.
Get a range of health, beauty, and spa treatments at ESPA at Resorts World® Sentosa.
Get a 15% discount on dining at premium European restaurants.
Enjoy discounts and other dining privileges at the various restaurants at Singapore Marriott Tang Plaza Hotel.
Redeeming your Earned Rewards
Points can be redeemed using either of the two modes:
For internet banking, log onto the website and select the card account.
Click on the account overview button.
Next, click on the bonus points button.
You can check the reward points that you have accumulated.
Click on the redeem button.
You’ll be redirected to the rewards redemption page.
Redeem an item from the list available after ensuring that you have enough points to redeem it.
It gets added to the cart.
Click the confirm button to complete the transaction.
If you’re using phone banking, key in the 16-digit card number, followed by the 6-digit phone banking PIN.
Select card services. Select the card you want to redeem.
Follow the instructions given by the IVR to select your gift and redeem it.
In order to enrol into the HSBC Mileage Programme, download the relevant form from the rewards redemption page, fill it up, and return it to the bank.
You need to be a prior member of the frequent flyer or travel rewards programme of one of the participating airlines before you can convert HSBC Points to miles.
If you are yet to be a member, visit the official Asia Miles or KrisFlyer Miles website to register with a participating airline.
5,000 reward points can be redeemed in blocks of 2,000 miles only.
Let Us Illustrate:
Let us assume that you have met the S$50,000 spend criteria to qualify for the Step Up Earn Rate during the first year of your card ownership. Let us further assume that you have also met the criteria this year, too. You have spent S$20,000 on eligible local transactions and S$30,000 on eligible overseas transactions. Therefore, you’ll earn miles at an accelerated rate.
You’ll get 25,000 miles for local spend and 67,500 miles for overseas spend. The total points accumulated by you are 92,500. Let’s see the places you can get a one-way or both-way free ticket to on certain airlines.
Economy ticket to Houston
Business ticket to New York
Business ticket to London
Premium economy ticket to Lima
Economy return tickets to and from Japan
Economy return tickets to and from New York
Premium Economy return tickets to and from London
Economy return tickets to and from San Francisco
Complimentary Insurance Coverage
Charge the full travel expense to your card and enjoy complimentary travel insurance. The following are some of the important covers available:
Type of Cover
Accident Death or Total and Permanent Disability (TPD) while availing the public conveyance
Up to US$2 million
Death or TPD due to accident on the land
Up to S$100,000
Medical expenses while abroad
Up to S$100,000
Child care cover
Up to S$1,000 per benefit
Medical evacuation and repatriation
Up to S$250,000
Cancellation of a trip
Up to S$4,000 per person with an aggregate of S$10,000
Up to S$100,000
Who All Will Be Covered by the Insurance Policy?
Adult family members accompanying the cardholder on the insured trip.
Any dependent children accompanying the principal cardholder on the insured trip.
Concierge/Butler Service Work
You can depend on the concierge service for the following services:
Fixing spa appointments.
Other personalised services.
Call the dedicated number to request the services of the Infinite Travel & Lifestyle Concierge.
Type of Interest
Instalment payment plan
Fee and Charges
Type of Charge
Overseas transaction fee
1.5% administrative charge and an additional charge of 1% imposed by Visa
Late payment fee
Cash advance fee
S$15 or 6% of the amount drawn, whichever is more
Supplementary card fee
Activating the Card for Overseas Expenses
EMV cards need to be activated for retail and ATM use when you go abroad. This is because most retail transaction terminals are still using magnetic stripe technology. Retail transactions can only be effected on activating the overseas features of your card.
Call the bank’s dedicated number to activate this feature. On returning to Singapore, remember to deactivate it immediately since magnetic strips tend to be less secure.
Ensure that your personal contact details are updated with the bank because they will send an OTP to your registered mobile on receiving an overseas card activation request. You can use any of the following modes to complete the process:
Through internet banking.
Downloading the relevant form from the bank’s website, filling it out, and mailing it to the bank.
By visiting any branch of the bank.
Instalment Payment Plans Available
Card Instalment Plan: Here is what you need to know:
It’s an interest-free plan.
The total purchase value can be spread over 6-, 12-, 18-, or 24-month instalments.
The value of your purchase should be S$500 or more.
This plan can only be activated at a participating merchant outlet. You can find the full list of merchants on the website of the bank.
You’ll be liable to pay an administrative fee of S$100 if you terminate or cancel the instalment plan or the card account prior to maturity of the instalment.
You’ll also be liable to pay the outstanding balance in full.
Card Balance Conversion Plan: The salient features are:
It’s a flexible monthly payment plan.
The applied interest rate on this plan is 0%.
The purchase amount can be split over 3, 6, or 12 monthly instalments.
This plan can be activated by charging at least S$500 in an eligible transaction.
This plan can be used for a panoply of purchases which may include but may not be limited to:
Online retail transactions
Buying gadgets and accessories
Down payment on your car
The processing fee on this plan depends on the tenure selected. It is:
3% for 3 months.
3% for 6 months.
5% for 12 months.
Use any of the following modes to apply for this payment plan:
Download the relevant form, fill it out, and either upload it on the bank’s website or mail it to the Robinson Road branch of the bank.
Send an SMS to the bank in the prescribed format.
Call the bank to set up the plan.
Cash Withdrawal on the Credit Card
Up to S$6,000 can be withdrawn using your card in one day.
It will, however, be subject to availability of the credit limit on your card or as decided by the bank.
You can withdraw cash using either of the following modes:
The phone facility is available to principal cardholders only.
What Else Do I Need to Know About HSBC Visa Infinite Card?
How to Enable/Disable Auto Debit & Standing Instructions?
To set up a direct debit arrangement for paying down the outstanding balance on your card, you need to know the following:
It can be done using the GIRO facility.
It’s a free service.
The GIRO form can be downloaded from the bank’s website.
Fill it up and mail it to the Robinson Road branch of the bank for auto payment of your card dues.
You can instruct the bank to do any of the following:
Deduct the full outstanding balance.
Deduct a fixed percentage of the outstanding balance.
Deduct the minimum amount due, where applicable.
Payments made through GIRO would reflect on your monthly card statements.
If you want to set up a standing instruction for direct debit from an account you hold with another bank, you need to know that your account may be debited 1 day before the date mentioned on the statement. Make sure to maintain sufficient funds.
How to Apply for the Card and Check the Application Status?
Apply for this card conveniently through our website. All you have to do is fill in some basic details about yourself and then fill out the form, validate the details submitted, and submit it for processing.
Get in touch with the bank to check the status of your application.
How to Check Balance?
Via internet banking/phone banking/mobile banking
You can apply for this card using any of the following methods:
Use your internet banking credentials to log onto the bank’s website and check the outstanding/unpaid balance and the transactions completed.
Use the automated phone banking service of the bank to check your card account balance.
Enjoy the convenience of checking your credit card account balance on the go by downloading HSBC’s mobile app. It can be downloaded from the App Store or Google Play.
How Can the Bill Be Paid?
AXS Station/Bulk cash deposit machine/Personal internet banking/Singpost SAM and post offices/7-Eleven stores/Crossed cheque/GIRO
Pay your card bill conveniently through any of the following modes:
Bulk cash deposit machines.
SingPost SAM and post offices.
Auto debit through interbank GIRO.
Seal a crossed cheque in a business reply envelope and mail it to the Robinson Road branch of HSBC.
How Much Is the Minimum Payment to Be Made on the Card?
3% of the outstanding bill or S$50
The minimum monthly payment that you can make on your card is:
The higher of the two between 3% of the outstanding balance and S$50, if your account is within limit.
The aggregate of 3% of the credit limit and the excess amount used, if your account is over limit.
What Is the Grace Period?
The interest-free period is 20 days from the date of generation of statement if:
Bills are settled in full i.e. there is no outstanding balance.
The effective interest rate on your card account is zero.
Which Mobile Wallets Can This Card Be Used With?
Apple Pay/HSBC MasterPass
Check out faster at contactless payment and online payment terminals with one of the following mobile wallets:
Make payment at a contactless terminal, in app, or online with an iPhone, an Apple Watch, a Mac, or an iPad.
It is completely safe because a unique code is generated and sent to your registered mobile for each transaction. A merchant can’t store your transaction details.
Download it from the App Store and link your card to it for quick payments.
Simply follow the onscreen transactions to complete a transaction.
Get the same rewards as your physical card.
It’s a free digital wallet.
Payments become quick because payment and shipping information is stored at a secure place.
Follow the onscreen instructions to link your card to this app.
Click on the Buy With MasterPass once you have added the product to the shopping cart.
Sign in with your credentials and use your linked card to make payment.
Review your payment and shipping details to complete the transaction.
How to Block or Unblock the Card?
Call the bank
In case your card gets stolen or it is misused, call the bank immediately to notify it. The card will be blocked by the bank immediately to prevent further misuse.
Get in touch with the bank to find out if your old card can be unblocked once the issue has been resolved or if you’ll be issued a brand new card.
How to Reset the PIN?
Complete the relevant form and mail it to the bank
Download the relevant PIN replacement/reset from from the bank’s website.
Fill in the mandatory fields and tick or circle the relevant options.
Mail the completed bank to the Robinson Road branch of the bank.
An administrative fee may be charged for the service.
What Is the Billing Cycle and the Bill Due Date?
Check the monthly card statement
The bill cycle and due date can be found on the monthly statement.
The cycle depends on the number of days between two statement dates.
How to Get a Replacement Card?
Download, fill, and mail the replacement form
Download the relevant form from the website of the bank.
Fill in the mandatory and relevant fields.
Circle the appropriate options, where applicable.
Mail the form to the Robinson Road branch of HSBC.
How to Temporarily Increase the Limit of the Card?
Call the bank/Use internet banking facility
In order to request the bank for a temporary credit limit increase, you can do any one of the following:
Log onto the bank’s website using your account credentials and complete the process.
A credit card is one of the most important modern tools of debt and money management. Choosing the right card can go a long way in helping you maximise the value on your spends. Use our website to know the full range of cards.
HSBC Visa Infinite Credit Card
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