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    HSBC Credit Card Customer Care

    HSBC is a premier bank in Singapore that provides extensive banking solutions for various purposes. The bank offers personal banking services, wealth management services, investments, credit cards, loans, deposits, and lots more! HSBC offers a wide array of credit cards in Singapore. You can opt for a card that suits your specific financial requirements.

    HSBC Credit Card Hotline Numbers

    Take a look at the various HSBC hotline numbers:

    Hotline for retail banking customers
    • 1800-HSBC NOW (1800 4722 669) [Singapore]
    • (65) 6-HSBC NOW (4722 669) [Overseas]
    Hotline for Premier customers
    • 1800-227 8889 (Singapore)
    • (65) 6227 6868 (Overseas)
    24/7 Phonebanking hotline
    • 1800-227 8888 (Singapore)
    • (65) 6227 8888 (Overseas)
    Hotlines for emergency assistance and travel support Applicable for HSBC Premier credit card (US numbers)
    • English- (1) 314-275 6781
    • Cantonese- (1) 314-275 6775
    • Mandarin- (1) 314-275 6779
    24/7 HSBC Platinum hotline
    • 1800-227 6868 (Singapore)
    • (65) 6227 6868 (Overseas)
      Emergency assistance and travel support hotlines Applicable for HSBC Gold MasterCard
    • Australia: 1-800-120-113
    • Germany: 0130-81-9104
    • Canada: 1-800-307-7309
    • France: 0-800-90-1387
    • Japan: 00531-11-3886
    • Indonesia: 001-803-1-887-0623
    • New Zealand: 0800-44-9140
    • Malaysia: 1-800-804594
    • Korea: 0079-811-887-0823
    • Singapore: 800-110-0113
    • Thailand: 001-800-11-887-0663
    • Taiwan: 0080-10-3400
    • USA: 1-800-307-7309
    • United Kingdom: 0800-96-4767
    • For countries that are not mentioned in the above list: 1-314-542-7111

    HSBC Credit Card Customer Support

    E-mail ID [email protected] Or HSBC Personal Internet Banking secure mail
    Postal address HSBC Bank (Singapore) Limited, RBWM Customer Experience, Robinson Road, P.O. Box 896, Singapore 901746
    Online comments and enquiries on HSBC website
    • You can fill an online form that is available on HSBC Singapore by selecting a topic of relevance.
    • Your options include - general enquiry, complaint, feedback, or information on promotions.
    • You will then have to select the HSBC product regarding which you have a query, complaint, or feedback about.
    • You can then post your comments or queries. After this, you will have to fill in the relevant fields with your personal details.

    How to Apply for an HSBC Credit Card?

    You can apply for any of the various HSBC Credit Cards by visiting the official website of the bank. You will qualify for special benefits when you apply online. For applying online, you need to upload a few mandatory documents.

    You can also choose to give your contact information and a representative from the HSBC bank will call you during working hours within 3 days.

    HSBC Credit Card Activation

    For local usage:

    To use your HSBC credit card, you will first have to activate it. For this, you will need to call the HSBC activation hotline at 1800-227 8889. Then, you will be required to choose ‘1’ and select “Credit Card Activation”.

    For overseas usage:

    When you plan to use your HSBC card for overseas purchases, you will have to activate your card properly so that the magnetic stripe of your card can be used even in foreign countries. For this, you will need to call the HSBC activation hotline at 1800-227 8889. Next, you have to first press ‘1’ and then press ‘2’ to complete the overseas card activation process. If you are already abroad, you will have to contact the bank by dialling (65) 6-227 8889.

    HSBC Credit Card Cancellation

    You can cancel your HSBC credit card by informing the bank by calling their hotline or by sending an email to the bank’s official email ID. If your card gets lost, you will have to let the bank know immediately by calling the hotline.


    Q. How to apply for HSBC Phone Banking?

    A. You can apply for HSBC Phone Banking by calling 1800-HSBC NOW (4722 669) when you are in Singapore or (65) 6-HSBC NOW (4722 669) when you are in a foreign country. This facility has a simple menu where you can perform all kinds of regular banking transactions.

    Q. Can I register for HSBC e-mail statements if I have a credit card?

    A. Yes, with your HSBC credit card, you can register for an email statement from HSBC by getting the application form from the bank’s website. You can fill this form and give it at an HSBC branch or send it by post.

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