The Amex Singapore Airlines KrisFlyer Ascend Card is a travel credit card that comes with exclusive welcome offers and free travel insurance. Other perks like Hertz privileges offer a variety of exclusive deals and savings on car rentals.
|Miles per S$1 spent on eligible local and overseas transactions||1.2 miles|
|Miles per S$1 spent on overseas transactions during June and December||2 miles|
|Complimentary travel insurance||Up to S$1 million|
|Hotel privileges||Complimentary 1 night stay every year at more than 110 Hilton Properties in Asia Pacific if you book for 5 nights or more|
|Airport access lounge||4 free access to selected SATS Premier and Plaza Premium Lounge every year|
|Airlines that the miles can be used in||Singapore Airlines and SilkAir|
|Expedited immigration||Not available|
|Butler/concierge services||Not available|
Upon successful card approval and meeting the spend criteria, you have earned the joining benefit of 29,200 KrisFlyer miles.
Let’s say you spend S$12,000 in a year. According to the miles programme, you will receive 14,400 KrisFlyer miles in a year (S$12,000 x 1.2 miles). Out of this, 7,200 miles are already a part of your joining benefit for the S$6,000 you spent in the first 6 months. The remaining S$6,000 spent (S$12,000 – S$6,000) will earn you an additional 7,200 miles.
So, the total miles you have earned in the first year of card membership is 29,200 (joining benefit) + 7,200 KrisFlyer miles, totalling to 36,400 KrisFlyer miles. Here is how you can redeem your miles for flight tickets at participating airlines:
|One-way ticket to Hong Kong (Economy Advantage)||30,000 miles||30,000 miles|
|Return ticket to Malaysia (Economy Advantage)||30,000 miles||30,000 miles|
Get free travel insurance cover of up to S$1 million when you charge the purchase of a ticket to your card. The details of the coverage are:
|Death, total disablement, loss of both limbs and eyes, loss of speech, or loss of hearing||
|Loss of sight in one eye or one limb||
|Baggage delay||Up to S$400 (for 6-hour delay or more)|
|Extended baggage delay||Up to S$1,000 (for 48 hours or more of delay)|
|Flight delay||Up to S$400 (if no other flight is available in 4 hours from scheduled departure time)|
Coverage is available for:
|Type of interest||Charge|
|Retail purchases||25.90% p.a.|
|Cash advance||25.90% p.a.|
|Instalment payment plan||0%|
|Type of charge||Charge|
|Cash advance fee||5% of the withdrawn amount|
|Overseas transaction fee||2.5%|
|Supplementary card annual fee||S$80.25 (Waived for the first year)|
|Late payment fee||S$90 (w.e.f. 1 May 2018)|
Activation of magnetic strips of all American Express credit cards is mandatory for use outside Singapore. This ensures augmented security of your card.
To make the card transaction-ready do one of the following:
Things to know are:
With the cash advance facility, you can:
This facility can be used once in every 14 days.
American Express specifies certain criteria to be eligible for this card. Please click here for more information.
On loss or unauthorised use of your card, you need to:
Your liability will be limited S$100 provided:
You may be held liable for all the unauthorised transactions made on your card in all other situations.
American Express will replace your lost or stolen card within one working day. Call the hotline for card replacement if you are in Singapore for quick redressal.
The salient features and benefits of a credit card may be unclear sometimes. You can know more about credit cards here for better understanding.
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How to Enable/Disable Auto Debit & Standing Instructions
With the bank’s Direct Debit service, you can combine your bills on your credit card. The bank will take 21 days to process your request.
How to Apply for the Card and Check the Application Status?
Apply Online and Follow Up With the Bank
How to Check Balance?
Through Online Services Account/Amex Mobile App
To check your current balance, you must sign up for an Online Services account. Alternatively, you can download The Amex Mobile App to track your transactions and check your card balance.
How Can the Bill Be Paid?
Through GIRO/Internet Banking/Cheque/Cash/AXS/SAM
You use the following methods to pay your bill:
How Much Is the Minimum Payment to Be Made on the Card?
3% of the Outstanding Balance or Min S$50
The minimum amount is set at 3% of the outstanding balance or S$50, whichever is more. For instance, if your outstanding balance is S$400, then the minimum due is S$12. But, you will have to pay S$50 as this amount is higher.
What Is the Grace Period?
The interest-free period for this credit card is 22 days from the date of the statement of account.
Which Mobile Wallets Can This Card Be Used With?
Google Pay/Apple Pay/Samsung Pay
The American Express offers 3 mobile wallets in Singapore, which are:
How to Block or Unblock the Card?
If your card is lost/stolen/misused, you must call the bank’s hotline to block the card. To unblock your credit card, you can call on the same number and follow the instructions.
How to Reset the PIN?
Through Internet or Phone Banking
To reset your PIN, you can either log in to your internet banking or phone banking account.
What Is the Billing Cycle and the Bill Due Date?
1 Month (Can Start on Any Day of the Month)
You will receive a credit card bill statement every month for all your transactions made using this card. The billing cycle can either be on the same calendar month or start from the date your card was issued. The bill due date is the date by which you need to make the full or partial payment.
How to Get a Replacement Card?
All Amex credit cards are valid till the date printed on the cards. The bank will replace your stolen or lost credit card within one working day if you call the Emergency Card Replacement helpline or the Global Assist number printed behind the card.
How to Temporarily Increase the Limit of the Card?
If you want to temporarily increase the credit limit, call the bank and speak to an executive. Temporary increases are available only under certain circumstances and if you have been an Amex card member for at least 6 months.
Runtime - This promotion is applicable to cardholders who get their credit cards approved by July 15, 2017.
Particulars - Get a 12 month “StarHub Go” select video streaming service subscription for free after your card approval (worth S$118.80).
Features of StarHub Go include:
• This is a data-free streaming service to be used on StarHub Mobile.
• You can use this service to stream HBO Original award winning shows, K-dramas and UK dramas.
• You don’t require a contract or a set-top box to use this service.
Terms and Conditions
• This promotion is only valid to basic credit cardholders who are not existing AMEX credit cardmembers and have not canceled their AMEX cards within the past 6 months.
• Cardholders must not be existing subscribers of StarHub Go. Only new customers who are not currently enjoying other existing StarHub Go promotions qualify for this promotion.