Citibank Singapore can trace its roots in well over a century ago. First established in 1902 in Singapore was among the first foreign banks to start operations in Singapore. But it’s not like they were offering credit cards back then. What started off as a venture in trading rubber soon blossomed into one of the best consumer banking players on the market. Since 1982, Citibank has been offering a range of products and services catering to consumer banking and banking for small scale businesses.
The credit cards from Citibank are a sought after product and this is not just in Singapore, but all over the globe. These cards are widely accepted and can be a great travel companion. The cards come offering a range of perks and benefits all targeting specific consumer bases. The joining benefits provided by the Citibank cards are more practical. Except for one card that offers a Tablet or a dining membership program, almost every other card in the roster provides something much more practical and useful than just ordinary luggage. Most Citibank Credit Cards provide a cashback of S$120 as a joining benefit.
Citibank credit cards have varying annual fees depending on the type of credit card chosen but there are the more affordable ones for those looking for a basic card. The Citibank Clear Card and Purchasing Card come with annual fees under S$30. The credit cards can be broadly divided into travel cards, dining, cashback, student cards, and business cards.
Citibank offers customers a host of credit card options across 5 categories with tempting privileges, offers, discounts and rewards. Ranging from exciting joining perks to promotions that run all year long, Citibank offers more than just a product, it offers an experience.
Enjoy credit card annual fee waivers, joining perks and rewards on specific categories with different credit cards offered by Citibank.
|Card Name||Joining Fee||Annual Fee||Suitable For||Joining Perks|
|Citi PremierMiles Visa Card||S$0 (First year fee waived)||S$192.60||Travel related purchases including flight and hotel bookings, local and overseas purchases||Up to 42,000 air miles|
|Citi PremierMiles American Express Card||S$267.50||S$267.50||Flight tickets, local and overseas purchases||Cashback up to S$120|
|Citi Rewards Card||S$0 (First year fee waived)||S$192.60||Shopping for clothes, shoes, bags at retail/departmental stores||Cashback up to S$120|
|Citi Cashback Card (Citi bank Dividend Credit card)||S$0 (First year fee waived)||S$192.60||Purchases related to petrol, grocery, dining||Cashback up to S$120|
|Citibank SMRT Card||$0 (2 years fee waived)||S$160.50||Purchases related to grocery, fast food, coffee, movies, online shopping||Cashback up to S$120|
The Citi PremierMiles Visa Card is best suited for:
The Citi PremierMiles American Express Card is best suited for:
Citi Rewards Card is best suited for:
Citi Prestige Card is best suited for:
Citibank dividend Credit card or Citibank Cashback Creditcard is best suited for:
Citi SMRT Card is best suited for:
Citi M1 Platinum Visa Card is best suited for:
Citi Esso Mobil Privilege Card is best suited for:
Citi Clear Card is best suited for:
Citi Corporate Card is best suited for:
Citi Purchasing Card is best suited for:
Citi Business Card is best suited for:
Eligibility criteria for residents:
Eligibility criteria for foreigners:
Citibank Credit Card Activation for regular use:
Citibank Credit Card Overseas Activation:
Perpetual Activation via SMS:
Lost your Citi credit card or it was stolen or damaged, use below suggested methods to block or deactivate your citibank credit card:
Know more or resolve your queries about through Citibank Hotline
Yes, you can pay all your bills using your credit card.
Yes, you get both SMS and email alerts on transaction from your credit card.
Yes, you can apply for a supplementary card under your credit card. You can also customize the credit limit on that card according to your choice and preferences.
You must be at least 18 years old when you apply for a Citibank credit card.
You can call up the customer care, which is available 24X7 on phone, to activate your credit card.
You can save 18.3 percent at Esso fuel stations, 18.1 percent at Shell fuel stations and also enjoy a 5 percent cashback at all other petrol stations.
No, your travel miles earned with the Citi PremierMiles Visa Card never expire.
A maximum time span of 60 months can be availed by you to repay the personal loan on the credit card.
Yes, a service fee of 2.5 percent is associated with Citibank Balance Transfer.
Yes, the dedicated concierge service caters to meet your lifestyle and travel requirements round the clock.
Citibank Singapore recently announced the launch of its much awaited product, the Citi Bot, a service that enables Citibank customers in Singapore to raise queries, ask questions and get information on their transactions, accounts and other banking related aspects through Facebook Messenger. The service is aimed at bridging communication gaps between the bank and customers, and to make information flow more smoothly across the communication channel.
Citibank’s Customer Franchise Head for Asia, Mr. Felimy Greene, mentioned that Citi Bot uses a natural language processing system and enables customers to have intuitive exchanges, much similar to how humans interact.
The system will first go into the testing phase where about 600 Citibank staff and customers will use the service to iron out any snags. The service is expected to be launched a little later in 2017. Citibank also said that Singapore is the first market to receive the chat bot service.
Citi joins DBS and OCBC in the list of banks that currently offer the service. The bank plans to expand the service to other South-East Asian markets and the Asia-Pacific Region.
22nd September 2017
If you make an online application for a Citibank credit card between July 2017 and June 2018 and get it approved, you can earn up to S$120 as cashback. This promotional offer is applicable on Citi Rewards Visa Card and World MasterCard, Citi Cash Back Visa Signature Card and World MasterCards, Citi PremierMiles Visa Card, Citi M1 Platinum Visa Card and Citi SMRT Platinum Visa Card.
To enjoy this cashback, you need to spend S$200 or more per month for six consecutive months. You will receive S$20 as cashback for each month where you spend more than S$200.
To get this offer, you should not have a Citibank credit card already, and you should not have held or cancelled a Citibank credit card in the past 12 months.
31st July 2017
This is to inform all customers of Citibank that the bank’s system is undergoing maintenance and in lieu of the same, the below-mentioned services will be unavailable on 23 July 2017:
• Citibank Cash Deposit Machines and ATMs will be unavailable for use between 2:30 a.m. and 6:00 a.m. (Singapore Time).
• Mobile Banking, Internet Banking, Phone Banking, Citi Mobile App, Rewards Redemptions through Citibank Online, online transactions that require an OTP (One Time Password) from Citibank, FAST online payments and transfers, 2 Way SMS Banking, Citibank credit card registrations, all Citibank Debit MasterCard transactions, registrations for Citibank Debit MasterCard for Citi Pay/Samsung Pay will be unavailable between 12:00 a.m. and 12:00 p.m. (Singapore Time).
The scheduled maintenance will help Citibank serve its customer better.
21st July 2017
Citi Paragon World MasterCard and Citi Paragon Platinum MasterCard have been discontinued by Citibank. Respective supplementary credit cards have also been discontinued. You will not be able to use the aforementioned Citibank credit cards at POS terminals. Any pending loan instalments on the respective cards will be charged until the instalment tenure elapses.
The existing Citi Paragon Credit Cards will be replaced with the Citi Rewards World MasterCard and will bear the same credit card number, will be charged the same fees and have the same credit limit as your Citi Paragon Card. However, this offer is only applicable to customers who do not currently hold a Citi Ultima Card, Rewards Card or Prestige Card. Citi Paragon cardholders owning any of the above-mentioned Citi credit cards will not receive the Citi Rewards Card.
To whomsoever this notice is applicable, kindly refer the further information and FAQs that have been sent to you via post.
18th July 2017
Citi has introduced Citi Pay, its digital mobile wallet feature, in Singapore. This system enables its credit cardholders to pay for goods and services with their mobile phones. Vikas Kumar, the head of cards and personal loans of Citibank Singapore, said the bank has launched this feature to help consumers pay their bills easily by just tapping their Android phones.
A Citi credit cardholder can utilise this tool by installing the app and logging in to the app with his or her Citibank user ID and password. Customers can pay for their requirements by using the banking app at any sales terminal that is enabled with Near Field Communication (NFC). In addition to Singapore, Citi Pay can soon be enjoyed by customers in Australia and Mexico sometime this month.
07th December 2016
Citigroup Inc, the fourth largest bank in the US by way of its asset holdings, surpassed profit expectations for the third quarter after its trading revenue grew by a whopping 35 percent. The mostly unforeseen surge comes as a much needed reward to CEO Michael Corbat’s efforts who laid emphasis on the bank’s trading business while downsizing a large section of its consumer banking operations in markets overseas. The Consumer Banking division did not quite post a healthy performance with its net income witnessing an almost 25 percent drop. Rivals JP Morgan, Morgan Stanley, Wells Fargo and Goldman Sachs also posted gains in trading.
16th November 2016
Starting from September, 2016, Citi credit cardholders will be able to pay for their Grab rides in Singapore and the Philippines. The service will encourage cashless payment for a seamless ride experience. Citibank Singapore CEO Han Kwee Juan said that new customer can sign up for Citi card through the Grab app and the existing customers can enjoy discounted or free rides. Customers can also use points to pay for the Grab rides.
21st September 2016
Early adopters of Samsung Pay stand a chance to be rewarded with a free Samsung Galaxy S7 Edge Smartphone. In addition to enjoying credit card rebates and discounts on using Samsung Pay, customers will also be rewarded with freebies including travel adapters as well as vouchers that can be used to offset future purchases.
Citibank credit cardmembers will be in the running to win a Samsung Galaxy S7 Edge each time they make a payment using Samsung Pay up to July 15, 2016. Furthermore, they will also earn up to 2 Citi Miles, 10X Reward Points or 3% cashback when spending using their Citibank credit cards on Samsung Pay.
Standard Chartered cardmembers will receive 20% rebate on each of their purchases with a cap of S$50 for each customer until August 31, 2016.
OCBC cardmembers will receive 5% rebate on all of their purchases with a cap of S$15 for each customer until August 31, 2016.
POSB and DBS cardmembers will receive a cashback of S$10 for a minimum of 3 transactions hitting S$40 before the cashback starts to kick in. This offer is applicable to the first 20,000 cardmembers until September 15, 2016.
27th June 2016
• The cashback promotion is ongoing and valid until December 31, 2016.
• The complimentary wine promotion is currently ongoing and valid until communicated otherwise by the bank.
• Apply for a Citibank Credit Card and receive a cashback of SGD 120.
• Spend a minimum amount of SGD 100 on your Citi card and receive a complimentary bottle of red/white wine.
Terms and Conditions:
• Only new Citi cardmembers are eligible for the cashback promotion.
• Employees of the bank and its affiliates are not eligible for the cashback promotion.
• For further details on the promotions or for more information on the terms and conditions, please feel free to contact Citibank.
Five different banks in Singapore have already announced about their debit and credit card compatibility with the Apple Pay technology. However, Citibank Singapore has decide to swim against the tide. The bank was not yet announced anything about its Apple Pay supported cards. It is focussed more on the m-wallet technology on the Android platform now.
At present, Citibank is running beta tests with Samsung Pay on eligible smartphones. The digital wallet from Samsung will be live in Singapore sometime later this year. According to Peng Chun-Hsien, the head of emerging payments and merchant acquiring for Citibank Singapore, the versatility of Samsung Pay will ensure that the transactions are made at more retail points when compared to Apple Pay. Samsung Pay transactions can take place at both NFC and swipe terminals. Magnetic Secure Transmission or MST makes the transactions secure on Samsung Pay.
Identification through voice is also a key feature on which Citibank is focussing. They hope that this will improve the user experience for its phone banking customers.
15th June 2016