OCBC Maid Insurance

Many families in Singapore today are completely reliant on their domestic help for their household activities such as washing dishes and clothes, cooking, taking care of kids, and cleaning the house. If you are planning to hire the services of a maid, you must consider getting maid insurance, as it has been necessitated by the Ministry of Manpower. There are many insurers that offer maid insurance, but before you choose one it is very important for you to know the sort of protection it offers, wage rewards, outpatient expenses, and more.

MaidGR8, the maid insurance offered by OCBC and which is underwritten by Great Eastern General Insurance offers all the necessary coverage required by the Singapore government (Ministry of Manpower) for your maid. MaidGR8 offers three different plans that include benefits such as third-party liability, recuperation benefits, termination & rehiring expenses, and more.

Key Highlights of Plans

The table below shows the coverage offered by MaidGR8 under the three different plans and the premium that you will have to pay:

Benefit Plan A Plan B Plan C
Domestic maid’s effects NA Up to S$300 Up to S$300
Fidelity guarantee  NA Up to S$5,000 Up to S$5,000
Third party-liability NA Up to S$50,000 Up to S$50,000
Employer’s liability to domestic maid NA Up to S$50,000 Up to S$50,000
Special grant NA Up to S$1,000 Up to S$3,000
Termination & rehiring expenses NA Up to S$350 Up to S$500
Levy reimbursement & wages compensation NA Up to S$35 per day for a period of up to 60 days Up to S$35 per day for a period of up to 60 days
Recuperation benefit NA Up to S$20 per day for a period of up to 60 days Up to S$30 per day for a period of up to 60 days
Repatriation expenses Up to S$10,000 Up to S$10,000 Up to S$10,000
Hospital & surgical expenses  Up to S$15,000 Up to S$15,000 Up to S$30,000
Traditional Chinese Medicine treatment per accident Up to S$150 Up to S$150 Up to S$150
Medical expenses Up to S$2,000 Up to S$2,000 Up to S$3,000
Permanent disablement Up to S$60,000 Up to S$60,000 Up to S$60,000
Death Up to S$60,000 Up to S$60,000 Up to S$60,000
Insurance guarantee NA Up to S$5,000 Up to S$5,000
Optional Benefit
Reimbursement of indemnity paid to insurer NA Up to S$5,000 Up to S$5,000
Premium (inclusive of prevailing GST)
26 months S$217.21 S$278.20 S$353.10
26 months (with optional benefit) NA S$331.70 S$406.60
14 months S$143.38 S$187.25 S$235.40
14 months (with optional benefit) NA S$240.75 S$288.90

The optional benefit offered can be obtained later at S$85.60 within a month from the policy start date, subject to a waiting period of 30 days.

There are two additional plans (E and F) that you may need if you are required to submit a Performance Bond to the Philippines Embassy if the maid is a citizen of Philippines. The table below shows the coverage your maid gets and the premium you need to pay for the two additional plans:

Plan type Embassy bond – coverage (Performance bond to Philippines Embassy) 26 month premium (exempted from GST)
Plan F S$2,000 S$45
Plan E S$7,000 S$75

General Exclusions

Like other insurance policies in Singapore, there are a few exclusions with maid insurance as well for which you will not get any benefits. Here is a list of exclusions:

  • Illnesses caused due to any pre-existing conditions.
  • Damage or injury caused during war, invasion, or act of foreign enemy hostilities.
  • Mental or nervous disorder suffered by the insured person.
  • Damage or injury caused during civil commotion, riot, or strike.
  • Self-inflicted injury or suicide attempt.
  • Damage or injury caused because of an act of terrorism.
  • All types of sexually transmitted diseases including AIDS and other communicable diseases that require isolation or quarantine by law.
  • Damage or injury caused as a result of playing hazardous sports including winter sports, underwater activity, aerial activity, and motorsports.
  • The effect or influence of alcohol or drug.
  • Injury caused as a result of pregnancy, childbirth, or any complications arising out of the pregnancy.
  • This insurance will not be applicable to a person who has attained the age of 65.


Here’s How You Can Buy MaidGR8

If you wish to purchase MaidGR8, you can apply online on the official website of OCBC, enter the type of insurance guarantee, choose your plan and get the quote. You may even get a discount on the premium if you have a relevant campaign code.

If you do not wish to apply online, you can take a printout of the MaidGR8 proposal form, enter all the relevant details and mail it to Great Eastern together with a signed Letter of Indemnity, copy of the Work Permit Renewal Notice or an In-principle Approval Letter, and a copy of the maid’s passport.

How Do I Make a Claim?

If you wish to make a claim, you will have to take the following steps:

  1. Download and print the insurance claim form.
  2. Fill in all the pertinent sections.
  3. Attach all the necessary supporting documents and original receipts.
  4. In the end you can send your claim by post to:

Attention: Claims Department

Great Eastern General Insurance Limited

1 Pickering Street, #01-01 Great Eastern Centre, Singapore 048659.

How Can I Terminate MaidGR8?

MaidGR8 insurance policy can be terminated either by the insurer or the insured by giving a notice of seven days through a registered letter to the respective parties. If the employment contract of the maid is terminated, the insurance cover gets cancelled automatically. However, if the policy is cancelled within 270  days from the date of inception, you will be authorised to get a premium refund. You will not get any refund if the policy is terminated after 270 days. The table below shows the amount that you will get as refund based on the cancellation period:

Cancellation Period Amount Refunded
181 days to 270 days 20% of the premium
121 days to 180 days 30% of the premium
61 days to 120 days 50% of the premium
Within 60 days 80% of the premium

It is not easy to hire domestic help in Singapore and it can certainly be expensive to do so. With OCBC’s MaidGR8 maid insurance, you can get coverage for your maid at premiums starting from S$143.38.

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