• POSB Hotline

    POSB Hotline Singapore

    POSB, short for Post Office Savings Bank, is one of Singapore’s top banks and operates as a subsidiary of DBS Bank. POSB was taken over by DBS in 1998, but continues to operate as a separate entity. POSB is known to be one of the oldest banks in Singapore and its consumer banking services are amongst the most popular in Singapore. The bank offers a wide range of consumer products and services, ranging from loans, credit cards, investment options and savings options.

    Before POSB was acquired by DBS in 1998, the bank was mostly a public funded bank and was one of the foremost banks offering affordable banking services to Singaporean citizens and permanent residents. The bank continues to offer low cost, affordable banking services to a wide strata of Singaporean society that includes students and persons in National Service.

    Even after the acquisition by DBS, POSB continues to be one of the largest banks in Singapore, still running the largest network of ATMs and bank branches in Singapore. POSB customers also receive preferential and affordable interest rates from DBS Bank.

    POSB operates a total of 52 branches in the Island State. Four of these branches offer services on Sundays as well.

    POSB Branches in Singapore

    Branch Name Address Working Hours
    Eunos Station Branch

    30 Eunos Crescent #01-01 Eunos MRT Station

    Singapore 409423

    Mon - Fri: 8.30 AM - 8.30 PM

    Sat - Sun: 8.30 AM - 3.00 PM

    Heartland Mall Branch

    Blk 205 Hougang Street 21 #03-00 Heartland Mall

    Singapore 530205

    Mon - Sat: 11:00 AM - 7:00 PM
    Hougang Central Branch

    Blk 805 Hougang Central #01-102/104

    Singapore 530805

    Mon - Fri: 8:30 AM - 4:30 PM

    Sat: 8.30 AM - 1.00 PM

    ITE College Central Branch

    2 Ang Mo Kio Drive Blk A #01-10

    Singapore 567720

    Mon - Fri: 8:30 AM - 4:30 PM

    Sat: 8.30 AM - 1.00 PM

    Jurong East Central Branch

    21 Jurong Gateway Road #01-03 CPF Jurong Building

    Singapore 608546

    Mon - Fri: 8:30 AM - 4:30 PM

    Sat: 8.30 AM - 1.00 PM

    Jurong Point Branch

    1 Jurong West Central 2 #B1-20 Jurong Point Shopping Centre

    Singapore 648886

    Mon - Sat: 11.00 AM to 7.00 PM

    Close on Sundays and Public Holidays

    Jurong West Branch

    Blk 501 Jurong West Street 51 #01-279/281

    Singapore 640501

    Mon - Fri: 8:30 AM - 4:30 PM

    Sat: 8.30 AM - 1.00 PM

    Kampong Ubi Branch

    Blk 301 Ubi Avenue 1 #01-257

    Singapore 400301

    Mon - Fri: 8:30 AM - 4:30 PM

    Sat: 8.30 AM - 1.00 PM

    Marine Parade Branch

    Blk 83 Marine Parade #01-584/586

    Singapore 440083

    Mon - Fri: 8:30 AM - 4:30 PM

    Sat: 8.30 AM - 1.00 PM

    Nanyang Estate Branch

    Blk 960 Jurong West Street 92 #01-174

    Singapore 640960

    Mon - Fri: 8:30 AM - 4:30 PM

    Sat: 8.30 AM - 1.00 PM

    Nee Soon South Branch 30 Yishun Street 81 #01-04 Nee Soon South Community Club

    Mon - Fri: 8.30 AM - 4.30 PM

    Sat: 8.30 AM - 1.00 PM

    Newton Branch

    135 Bukit Timah Road Newton Building

    Singapore 229837

    Mon - Fri: 8:30 AM - 4:30 PM

    Sat: 8.30 AM - 1.00 PM

    Ngee Ann City Branch

    391 Orchard Road #04-15 Ngee Ann City

    Singapore 238872

    Mon - Sat: 11:00 AM - 7:00 PM
    Pasir Ris East Branch

    Block 442 Pasir Ris Drive 6 #01-32/34

    Singapore 510442

    Mon - Fri: 8:30 AM - 4:30 PM

    Sat: 8.30 AM - 1.00 PM

    POSB Compass One Branch

    1 Sengkang Square #02-05/06 Compass One Mall

    Singapore 545078

    Mon - Sat: 11.00 AM - 7.00 PM
    Potong Pasir Branch

    6 Potong Pasir Ave 2 #01-02, Potong Pasir Community Centre

    Singapore 358361

    Mon - Fri: 8:30 AM - 4:30 PM

    Sat: 8.30 AM - 1.00 PM

    POSB Customer Care Helpline Numbers

    Hotline Working Hours Phone Number
    POSB Online Banking Hotline 24 Hours 1800 339 6666
    Personal Banking 24 Hours

    1800 747 7000

    Overseas – 65 6747 7000

    Corporate & Institutional Banking Monday to Friday – 9 AM to 6 PM 65 6876 0888

    POSB Credit Card Hotline and Commercial Banking Numbers

    Hotline Working Hours Phone Number
    Credit Cards 24 Hours Local - 1800 111 1111
    Business Banking Monday to Friday – 9 AM to 6 PM 1800 339 6666
    Commercial Banking Monday to Friday – 9 AM to 6 PM 65 6245 8811
    Report lost/stolen credit card Not Available

    1800 339 6963

    Overseas - + (65) 6339 6963

    How do you change your credit card PIN with POSB?

    You can change your POSB credit card PIN in two ways:

    Through the Mobile Application: Changing the PIN through the mobile App is the most convenient way to change your credit card PIN. All you have to do is to enter your credentials to verify your identity.

    How do you change your phone number with POSB?

    In order to change your telephone number, you need to visit the nearest POSB branch and fill out an application form. Before you fill out the form, you will need to confirm your identity details in order for the bank to verify your details. The bank usually takes about four to five working days to activate your mobile number. Also check for POSB iBanking Service to learn more.

    What is meant by priority banking?

    Priority banking is a specific branch of banking, largely connected with consumer banking. The bank recognises certain individuals, who are usually above average in their net worth, and provide them with services that would make banking more convenient than before. As such, customers are allowed to apply for priority banking services and these kind of services are closely connected with wealth management.

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