POSB Hotline

POSB Hotline Singapore

POSB, short for Post Office Savings Bank, is one of Singapore’s top banks and operates as a subsidiary of DBS Bank. POSB was taken over by DBS in 1998, but continues to operate as a separate entity. POSB is known to be one of the oldest banks in Singapore and its consumer banking services are amongst the most popular in Singapore. The bank offers a wide range of consumer products and services, ranging from loans, credit cards, investment options and savings options.

Before POSB was acquired by DBS in 1998, the bank was mostly a public funded bank and was one of the foremost banks offering affordable banking services to Singaporean citizens and permanent residents. The bank continues to offer low cost, affordable banking services to a wide strata of Singaporean society that includes students and persons in National Service.

Even after the acquisition by DBS, POSB continues to be one of the largest banks in Singapore, still running the largest network of ATMs and bank branches in Singapore. POSB customers also receive preferential and affordable interest rates from DBS Bank.

POSB operates a total of 52 branches in the Island State. Four of these branches offer services on Sundays as well.

POSB Branches in Singapore

Branch Name Address Working Hours
Eunos Station Branch

30 Eunos Crescent #01-01 Eunos MRT Station

Singapore 409423

Mon - Fri: 8.30 AM - 8.30 PM

Sat - Sun: 8.30 AM - 3.00 PM

Heartland Mall Branch

Blk 205 Hougang Street 21 #03-00 Heartland Mall

Singapore 530205

Mon - Sat: 11:00 AM - 7:00 PM
Hougang Central Branch

Blk 805 Hougang Central #01-102/104

Singapore 530805

Mon - Fri: 8:30 AM - 4:30 PM

Sat: 8.30 AM - 1.00 PM

ITE College Central Branch

2 Ang Mo Kio Drive Blk A #01-10

Singapore 567720

Mon - Fri: 8:30 AM - 4:30 PM

Sat: 8.30 AM - 1.00 PM

Jurong East Central Branch

21 Jurong Gateway Road #01-03 CPF Jurong Building

Singapore 608546

Mon - Fri: 8:30 AM - 4:30 PM

Sat: 8.30 AM - 1.00 PM

Jurong Point Branch

1 Jurong West Central 2 #B1-20 Jurong Point Shopping Centre

Singapore 648886

Mon - Sat: 11.00 AM to 7.00 PM

Close on Sundays and Public Holidays

Jurong West Branch

Blk 501 Jurong West Street 51 #01-279/281

Singapore 640501

Mon - Fri: 8:30 AM - 4:30 PM

Sat: 8.30 AM - 1.00 PM

Kampong Ubi Branch

Blk 301 Ubi Avenue 1 #01-257

Singapore 400301

Mon - Fri: 8:30 AM - 4:30 PM

Sat: 8.30 AM - 1.00 PM

Marine Parade Branch

Blk 83 Marine Parade #01-584/586

Singapore 440083

Mon - Fri: 8:30 AM - 4:30 PM

Sat: 8.30 AM - 1.00 PM

Nanyang Estate Branch

Blk 960 Jurong West Street 92 #01-174

Singapore 640960

Mon - Fri: 8:30 AM - 4:30 PM

Sat: 8.30 AM - 1.00 PM

Nee Soon South Branch 30 Yishun Street 81 #01-04 Nee Soon South Community Club

Mon - Fri: 8.30 AM - 4.30 PM

Sat: 8.30 AM - 1.00 PM

Newton Branch

135 Bukit Timah Road Newton Building

Singapore 229837

Mon - Fri: 8:30 AM - 4:30 PM

Sat: 8.30 AM - 1.00 PM

Ngee Ann City Branch

391 Orchard Road #04-15 Ngee Ann City

Singapore 238872

Mon - Sat: 11:00 AM - 7:00 PM
Pasir Ris East Branch

Block 442 Pasir Ris Drive 6 #01-32/34

Singapore 510442

Mon - Fri: 8:30 AM - 4:30 PM

Sat: 8.30 AM - 1.00 PM

POSB Compass One Branch

1 Sengkang Square #02-05/06 Compass One Mall

Singapore 545078

Mon - Sat: 11.00 AM - 7.00 PM
Potong Pasir Branch

6 Potong Pasir Ave 2 #01-02, Potong Pasir Community Centre

Singapore 358361

Mon - Fri: 8:30 AM - 4:30 PM

Sat: 8.30 AM - 1.00 PM

POSB Customer Care Helpline Numbers

Hotline Working Hours Phone Number
POSB Online Banking Hotline 24 Hours 1800 339 6666
Personal Banking 24 Hours

1800 747 7000

Overseas – 65 6747 7000

Corporate & Institutional Banking Monday to Friday – 9 AM to 6 PM 65 6876 0888

POSB Credit Card Hotline and Commercial Banking Numbers

Hotline Working Hours Phone Number
Credit Cards 24 Hours Local - 1800 111 1111
Business Banking Monday to Friday – 9 AM to 6 PM 1800 339 6666
Commercial Banking Monday to Friday – 9 AM to 6 PM 65 6245 8811
Report lost/stolen credit card Not Available

1800 339 6963

Overseas - + (65) 6339 6963

How do you change your credit card PIN with POSB?

You can change your POSB credit card PIN in two ways:

Through the Mobile Application: Changing the PIN through the mobile App is the most convenient way to change your credit card PIN. All you have to do is to enter your credentials to verify your identity.

How do you change your phone number with POSB?

In order to change your telephone number, you need to visit the nearest POSB branch and fill out an application form. Before you fill out the form, you will need to confirm your identity details in order for the bank to verify your details. The bank usually takes about four to five working days to activate your mobile number. Also check for POSB iBanking Service to learn more.

What is meant by priority banking?

Priority banking is a specific branch of banking, largely connected with consumer banking. The bank recognises certain individuals, who are usually above average in their net worth, and provide them with services that would make banking more convenient than before. As such, customers are allowed to apply for priority banking services and these kind of services are closely connected with wealth management.

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