Cash woes? A personal loan to the rescue!
  • Personal Loan BYTES FROM OUR KITCHEN

    Citibank Personal Loan Customer Care

    Citi Bank

    You will always find a Citi branch near you in Singapore. In this article, you can find out the contact details of the branches, their working hours, and services offered from the table below:

    Branch Contact Number

    Branch name Address Services Offered Working Hours
    Citi Punggol Branch 83, Punggol Central, Waterway Point, #01-17, Singapore 828761
    • Citibanking services.
    • Full service branch.
    • Cash Teller Services.
    • ATM service (Cash Deposit Machine).
    • Account opening services.
    • Express cheque deposits.
    • Investment and insurance services.

    Monday to Sunday and public holidays

    11:00 a.m. to 7:00 p.m.

    Citi Woodlands Branch 30 Woodlands Avenue 2, #01-42/43, Singapore 738343 (beside Woodlands SMRT control station)
    • Citibanking services.
    • Full service branch.
    • Cash Teller Services.
    • ATM service (Cash Deposit Machine).
    • Account opening services.
    • Express cheque deposits.
    • Investment and insurance services.

    Monday to Friday

    8:00 a.m. to 8:00 p.m.

    Saturday, Sunday and public holidays

    10:00 a.m. to 8:00 p.m.

    Citi Asia Square Branch 8 Marina View, Asia Square Tower 1, Singapore 018960
    • Citibanking, Citigold, and Citigold Private Client services.
    • Full service branch
    • 24-hour ATM service.
    • Account opening services.
    • Cash Teller Services.
    • Express cheque deposits.
    • Investment and insurance services.
    Citibanking:

    Monday to Friday

    9:30 a.m. to 3:30 p.m.

    Closed on weekends and public holidays.

    Citigold:

    Monday to Friday

    9:30 a.m. to 6:00 p.m.

    Closed on weekends and public holidays.

    Citigold Private Client:

    Monday to Friday

    9:30 a.m. to 6:00 p.m.

    Closed on weekends and public holidays.

    Citi Bugis SMRT Station 220 Victoria Street #B1-02, Singapore 188022 (Next to TransitLink Ticket Office)
    • ATM and cash deposit machines (atm5)
    • Account opening and enquiry services.
    • Express cheque deposits.

    Monday to Friday

    8:00 a.m. to 8:00 p.m.

    Weekend and public holidays

    10:00 a.m. to 8:00 p.m.

    Citi Capital Square Branch 23 Church Street #01-01, Singapore 049481
    • Citibanking, Citigold, and Citigold Private Client services.
    • Full service branch.
    • 24-hour Cash Deposit Machine and atm5.
    • Safe deposit box.
    • Cash Teller Services.
    • Express cheque deposits.
    Citibanking:

    Monday to Friday

    9:30 a.m. to 3:30 p.m.

    Closed on weekends and public holidays.

    Citigold:

    Monday to Friday

    9:30 a.m. to 6:00 p.m.

    Closed on weekends and public holidays.

    Citigold Private Client:

    Monday to Friday

    9:30 a.m. to 6:00 p.m.

    Closed on weekends and public holidays.

    Citi City Hall SMRT Station 150 North Bridge Road #B1-01, Singapore 179100
    • Cash Deposit Machines and ATMs.
    • Account opening and enquiry services.

    Monday to Sunday and public holidays

    11:00 a.m. to 7:00 p.m.

    Citi Orchard Branch (MacDonald House) 40A Orchard Road Ground Floor, Singapore 238838 (Opposite Dhoby Ghaut SMRT Station)
    • Express cheque deposits.
    • Full service branch.
    • Cash Teller Services.
    • Citigold and Citibanking services.
    • 24-hour ATMs.
    Citibanking:

    Monday to Friday

    9:30 a.m. to 3:30 p.m.

    Closed on weekends and public holidays.

    Citigold:

    Monday to Friday

    9:30 a.m. to 6:00 p.m.

    Closed on weekends and public holidays.

    Citi Orchard SMRT Station 437 Orchard Road, #B2-01, Singapore 238878
    • Express cheque deposits.
    • Cash Deposit Machines and ATMs.
    • Account opening and enquiry services.

    Monday to Friday

    8:00 a.m. to 8:00 p.m.

    Weekend and public holidays

    10:00 a.m. to 8:00 p.m.

    Citi Paragon Branch 290 Orchard Road Paragon, Singapore 238859
    • Express cheque deposits.
    • Citigold services.
    • 24-hour ATMs.
    • Full service branch (Citigold clients only).
    • Cash Teller Services (Citigold clients only.
    Citigold:

    Monday to Sunday

    10:00 a.m. to 7:00 p.m.

    Closed on public holidays.

    Citigold Private Client:

    Monday to Friday

    9:30 a.m. to 6:00 p.m.

    Saturday from 9:30 a.m. to 12:00 p.m.

    Closed on Sunday and public holidays.

    Citi Changi Business Park 3 Changi Business Park Crescent Level 1, Singapore 486026
    • Express cheque deposits.
    • Account enquiry services.
    • Cash Deposit Machines and ATM.

    Monday to Friday

    10:00 a.m. to 5:00 p.m.

    Closed on weekends and public holidays.

    Citi Parkway Parade Branch 80 Marine Parade Road, Singapore 449269
    • Cash Teller Service.
    • Full service branch.
    • Citigold and Citibanking services.
    • ATM service.
    • Express cheque deposits.
    Citibanking:

    Monday to Friday

    9:30 a.m. to 3:30 p.m.

    Saturday

    9:30 a.m. to 12:00 p.m.

    Closed on Sunday and public holidays.

    Citigold:

    Monday to Friday

    9:30 a.m. to 6:00 p.m.

    Saturday

    9:30 a.m. to 12:00 p.m.

    Closed on Sunday and public holidays.

    Citi Tampines SMRT Station 20 Tampines Central 1, #01-14, Singapore 529538 (Near TransitLink Ticket Office)
    • Express cheque deposits.
    • Account opening and enquiry services.
    • Cash Deposit Machine and ATM (atm5).

    Monday to Friday

    8:00 a.m. to 8:00 p.m.

    Weekend and public holidays

    10:00 a.m. to 8:00 p.m.

    Citi Boon Lay SMRT Station 301 Boon Lay Way #01-15, Singapore 649846
    • Express cheque deposits.
    • Account opening and enquiry services.
    • Cash Deposit Machine and ATM (atm5).

    Monday to Friday

    8:00 a.m. to 8:00 p.m.

    Weekend and public holidays

    10:00 a.m. to 8:00 p.m.

    Citi Holland Village Branch 259 Holland Avenue, Singapore 278985 (2 units away from Starbucks)
    • Express cheque deposits.
    • Citigold and Citibanking services.
    • Cash Deposit Machine and ATM (atm5).
    • Full service branch.
    • Cash Teller Machine.
    • Express cheque deposits.
    Citibanking:

    Monday to Friday

    9:30 a.m. to 3:30 p.m.

    Saturday

    9:30 a.m. to 12:00 p.m.

    Closed on Sunday and public holidays.

    Citigold:

    Monday to Friday

    9:30 a.m. to 6:00 p.m.

    Saturday

    9:30 a.m. to 12:00 p.m.

    Closed on Sunday and public holidays.

    Citi Jurong East Branch 21 Jurong Gateway Road, #01-02,#02-07, CPF Jurong Building, Singapore 608546
    • Express cheque deposits.
    • Citigold and Citibanking services.
    • Cash Deposit Machine and ATM (atm5).
    • Full service branch.
    • Cash Teller Machine.
    • Express cheque deposits.
    Citibanking:

    Monday to Friday

    9:30 a.m. to 3:30 p.m.

    Saturday

    9:30 a.m. to 12:00 p.m.

    Closed on Sunday and public holidays.

    Citigold:

    Monday to Friday

    9:30 a.m. to 6:00 p.m.

    Saturday

    9:30 a.m. to 12:00 p.m.

    Closed on Sunday and public holidays.

  • Cash deposit machine that includes a function to update passbooks

  • Fast cheque deposits

  • ATM

    Other Important Contact Information

    • You can call their 24-hour CitiPhone hotline at +65 6225 5225.
    • You can even call their toll-free number 1877 228 5936 if you are in USA, 1800 141 073 in Australia, 0800 169 9193 in UK, 1800 80 1052 in Malaysia, or 800 90 0181 in Hong Kong.
    • For loan applications, call on 6238 8888 (24/7).
    • You can also send them an email via Citibank Online.
    • You can simply mail to Citi Singapore Ltd, Global Consumer Group, Robinson Road, P.O. Box 356, Singapore 900706.
    • Visit Citi’s website and leave your details with them and they’ll call you back in 2 working days.

    How to Check Personal Loan Application Status

    You can check your personal loan application status through either of the following methods:

    • Call the CitiPhone Banking hotline to get updates.
    • Log into your Citibank Online banking account.
    • Visit the nearest branch.
    • Sign into your Citi Mobile app.

    How to Pay Your Personal Loan?

    You can repay your personal loan by the following ways:

    • D-Pay enabled AXS Stations.
    • Citibank Online.
    • Citi Mobile app.
    • Phone Banking.
    • By cash at a branch.

    With these details, you can get in touch with Citi for any questions you may have. You can schedule an appointment during the bank’s working hours.

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