• NTUC Income Hotline

    NTUC Income Singapore

    NTUC is an insurance company in Singapore and is in fact the only insurance co-operative in operation in Singapore. Established in 1970 and with more than 45 years of experience, the company has managed to put forth a customer-centric approach and have kept social purpose at the forefront of their goals. In 2014, NTUC Income had assets totaling over S$32.6 billion and has maintained a credit rating of AA- since 2009.

    The company services over 3.7 million policies to more than 2 million customers and is one of the largest insurance providers when it comes to general and health insurance. The motor insurance offered by NTUC is among the most sought after policies with one in about every 4 vehicles being covered by this policy.

    NTUC Income Hotlines & Contacts

    Customers who have queries pertaining to either the purchase of products, general enquiries or claim-related enquiries can contact can call the NTUC Income hotline numbers. The hotlines are open Monday to Friday from 8:30 A.M. to 8:30 P.M. The hotlines are closed on Saturday, Sunday, and Public Holidays. There are specific hotline numbers for each type of enquiry.

    NTUC Income Insurance Products Enquiry Hotline Number:

    Customers looking for product information or purchase enquiries can call on the below numbers:

    • NTUC Income Motor Insurance Hotline Number: For enquiries related to the purchase of NTUC motor insurance policies, quotations on specific policies or other sales-related enquiries, customers can contact NTUC Income at 6789 9595.
    • NTUC Income Travel Insurance Hotline Number: For enquiries related to the purchase of NTUC travel insurance policies, quotations on specific policies or policy activation-related enquiries, customers can contact NTUC Income at 6788 1222.
    • NTUC Income Home / Lifestyle / Personal Accident Insurance Hotline Number: As the name suggests, this hotline number covers enquiries for a range of insurance policies. This hotline deals with enquiries related to NTUC home insurance policies, NTUC personal accident insurance policies, and foreign maid insurance policies, among others. For enquiries pertaining to Personal Accident Infectious Diseases, NTUC SilverCare and NTUC PioneerCare policies among others, customers can contact NTUC Income at 6788 1111.
    • NTUC Income Group/Health Insurance Hotline Number: Customers who have enquiries pertaining to the purchase of NTUC group insurance policies, NTUC health insurance policies, quotation of specific policies or other general enquiries pertaining to these policies can reach NTUC Income at 6332 1133.
    • NTUC Income Life Insurance Hotline Number: Customers who have enquiries pertaining to the purchase of NTUC life insurance policies, quotation of specific policies or other general enquiries pertaining to these policies can reach NTUC Income at 6788 1122.

    NTUC Income Insurance Claims Enquiry Hotline Number

    Customers can call the hotline numbers below for claims assistance:

    • NTUC Income Motor/Travel/Home / Lifestyle / Personal Accident claims Hotline Number: Customers who require assistance to make a claim on their NTUC Income Motor Insurance policies, NTUC Income Travel Insurance policies, NTUC Income lifestyle Insurance policies such as foreign maid policy, golfer’s insurance policy, overseas student plan, NTUC Income Home Insurance policies, NTUC Income Personal Accident policies can contact NTUC Income at 6788 6616.
    • NTUC Income Health/Group Insurance claims Hotline Number: Customers who require assistance to make a claim on their NTUC group insurance policies, or NTUC Income health insurance policies, can reach NTUC Income at 6332 1133.
    • NTUC Income Life Insurance Claims Hotline number: Customers who require assistance to make a claim on their NTUC life insurance policies such as VivoLife, Protection Plan, Mortgage Plan, and iTerm, among others can reach NTUC Income at 6788 1122.

    NTUC Income Hotlines for Existing Policies Enquiries:

    • NTUC Income Customer Service Number for General Enquiries: For all other general enquiries pertaining to NTUC Income insurance policies or for information pertaining to existing policies on Motor Insurance, Home Insurance, Travel Insurance, Personal Accident or Infectious Diseases, Overseas Student Plan, Foreign Maid Insurance, and Golfer's Insurance, customers can contact NTUC Income at 6788 6616.
    • NTUC Income Hotline for Motor/Travel Insurance/Home / Lifestyle / Personal Accident Insurance: Customers who have enquiries pertaining to renewal of their policies, status of the policies, extensions, or payments can reach NTUC Income at 6788 6616.
    • NTUC Income Hotline for Group/Health Insurance: Customers who have enquiries pertaining to renewal of their health insurance policies or group insurance policies, status and extension of their policies, or payments can reach NTUC Income at 6332 1133.
    • NTUC Income Hotline for Life Insurance: Customers who have enquiries pertaining to renewal of their life insurance policies or group insurance policies, status and extension of their policies, or payments on policies such as AA Life Protector Plus, AA Life Protector, and Term Life insurance among others can reach NTUC Income at 6788 1122.
    • NTUC Income Hotline for free Onsite Accident Assistance: Customers who require onsite accident assistance can utilise the Orange Force free onsite accident assistance service. They can contact NTUC Income at 6789 5000 to use this service.
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