• How to update address details in NRIC

    NRIC holders must reflect any change in residential address in their NRIC. The process to update or change residential address and details in the NRIC for Singaporean Citizens or Permanent residents is mentioned below.

    When updating the address, NRIC holders are required to do the following:

    • Report address change on time.
    • Update the NRIC with new residential address details through OSCARS. OSCARS stands for One-Stop Change of Address Reporting Service.
    • Inform agencies which do not utilise OSCARS of the change in address details in the NRIC.

    Time period for reporting a change in residential address

    • An NRIC holder is required to report any changes in their residential address within a span of 28 days from change of residential address. The on-time reporting of address changes is a stipulation under the National Registration Act.
    • Address changes will be informed to any participating statutory board or a government agency through the OSCARS facility.

    Documents required for address change

    To successfully update new address details, NRIC holders will have to provide sufficient evidence that they live at the new address before the NRIC can actually be updated.

    The following documents are accepted as evidence for address change.

    Type of Document

    Date which it was issued

    Internet bill or telecom bill

    Any bill issued under new address within the last 3 months

    Town council bill for service or Conservancy

    Any bill issued under new address within the last 3 months

    Singapore Power utilities bill

    Any bill issued under new address within the last 3 months

    Cable TV Bill

    Any bill issued under new address within the last 3 months

    Bank statement or credit card statement

    Any bill issued under new address within the last 3 months

    Insurance bill

    Any bill issued under new address within the last 3 months

    Tenancy agreement

    Any bill issued under new address within the last 3 months

    HDB letter or statement

    Any bill issued under new address within the last 3 months

    IRAS bill or statement such as property tax statement or income tax statement

    Any bill issued under new address within the last 12 months

    Road tax bill

    Any bill issued under new address within the last 12 months

    CPF statement

    Any bill issued under new address within the last 12 months

    Procedure to update NRIC with the latest residential address

    • If the NRIC holder has the required documents ready, they can start the updation process by visiting the ICA Building, Level 3 Citizen Services Centre or any neighbourhood police post or centre.
    • The ICA office or the police officer, depending on what place you visit will begin the updation process by first verifying the information on the documents provided against the NRIC holders particulars of information.
    • If the new particulars provided are verified, then the officer will cancel out the NRIC holder’s old address by cutting grooves across it. The cuts are made using a specialised metal tool. The cut out address will further be marked out using a special type of permanent ink.
    • The new address is printed onto a sticker and is pasted on the NRIC.

    In cases where the NRC holder does not have the required supporting documents, the procedure is as follows:

    • NRIC holders will have to submit an application requesting for a pre-notification letter to the ICA.
    • The application has to be made through the OPAD facility which stands for Online Pre-Notification of Change of Address.
    • The prenotification letter will be sent to the new address within 7 working days from date of application.
    • NRIC holders will have to wait 14 working days from date of receiving letter before they can visit the ICA Building, Level 3 Citizen Services Centre, IC Section or their neighbourhood police post or centre.
    • Upon visiting either of the venues, the updation process is the same where the officer will verify the information on the ICA letter against the particulars of the NRIC holder’s information, cancel out the old address by cutting grooves and marking it out with permanent ink and attaching the the sticker with the new address printed on it to the NRIC.

    OSCARS

    OSCARS stands for One-Stop Change of Address Reporting Service and is a system which informs any participating government agencies and statutory boards about any change in the residential address of an NRIC holder. The service updates the NRIC holder’s new address and allows them to receive the necessary mail and notifications from these government agencies.

    How to inform agencies which do not utilise OSCARS of the change in address details in NRIC:

    • NRIC holders must inform their correspondents of any change in their address. The OSCARS system only updates the residential address of the NRIC holder but non-participating government agencies or statutory bodies including private institutions will not be updated of the change in residential address details.
    • Furthermore, OSCARS system only updates the residential address and not the mailing address. NRIC holders who require assistance in receiving mail to their new residential address can apply for assistance to Singapore Post.
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