Hiring a maid in Singapore is not an easy task. Even if you manage to get a maid, the Ministry of Manpower (MOM) has mandated all employers to get maid insurance offering a personal accident coverage of at least S$60,000. With POSB Maid Protect, your maid will be covered comprehensively as per these regulations. Some of the major benefits that you will get with POSB Maid Protect include S$0 agency fees when you purchase a new policy or renew a policy online, ease of online application, and more.
In addition to the benefits offered, you will also enjoy a discount of 10% on the insurance premium when you purchase the policy online. This is a limited period offer and will be applicable only until 31 December 2018. This offer is non-transferable and non-exchangeable for cash and it is not applicable with other deals and vouchers.
The tables below show the coverage offered by POSB Maid Protect and the premium that you will have to pay:
|Insurance Guarantee Bond||Up to S$5,000|
|Maid’s personal belongings||Up to S$300|
|Third-party liability||Up to S$5,000|
|Special grant||Up to S$2,000|
|Termination expenses||Up to S$300|
|Repatriation expenses||Up to S$10,000|
|Levy and wages reimbursement||Up to S$30 per day for a maximum of 30 days|
|Replacement maid expenses||Up to S$500|
|Surgical and hospital expenses||Up to S$15,000 per year|
|Accidental medical expenses reimbursement||Up to S$1,000|
|Accidental permanent disability||Up to S$60,000 per year|
|Accidental death||Up to S$60,000|
|Basic policy with counter indemnity waived||S$299.60|
|Extra surgical and hospital expenses a year|
|Insurance Guarantee Bond|
There are certain conditions wherein you will not get the benefits as mentioned in the tables above. Here is a list of such conditions:
Before you go ahead and purchase POSB Maid Protect, you must consider the following aspects:
If you wish to purchase POSB Maid Protect, you can visit the official webpage of POSB Maid Protect and click on the ‘Buy Now’ button. You will be redirected to a page where you can enter the details of your maid and get a quote to proceed with the purchase of this policy.
If you want to make an insurance claim, you must notify Chubb’s Claims Department via www.chubbclaims-dbs.com.sg or 138 Market Street, #11-01, CapitaGreen, Singapore 048946. The steps involved in making a claim are as follows:
You must submit the completed claim form and all the relevant documents within 30 days of the incident. Chubb may require you to undergo a thorough medical check up.
You can terminate this policy by giving a written notice of 14 days to Chubb. Once you cancel this policy, you will be refunded for the paid premiums for the unexpired period of insurance subject to a minimum charge of S$50. The table below shows the premium refund that you will get based on the number of days left for the insurance to expire:
|Number of days the policy is in force prior to cancellation||Percentage of policy premium entitled for refund|
|More than 180 days||No refund|
|Within 91 to 180 days||30%|
|Within 61 to 90 days||60%|
|Within 60 days||80%|
If you make a claim, you will not be entitled to any refund. The policy will be cancelled automatically under the following instances:
If you need any assistance with respect to the insurance policy, you can call Chubb’s hotline number 6398 8797. This line will be open Monday to Friday, 9:00 a.m. – 5:00 p.m., except for public holidays. You can also send an email to [email protected] with your queries.
You can also send your Maid Protect insurance enquiry by filling the General Insurance-Contact Form.
Q. Does POSB Maid Protect fulfil MOM’s requirements for a maid who is a foreigner?
A. Yes, Maid Protect offers coverage as per MOM’s revised requirements that include a personal accident cover of up to S$60,000 a year, Insurance Guarantee Bond of S$5,000, and surgical and hospital expenses cover of S$15,000 a year.
Q. If my domestic help gets injured and urgently needs outpatient treatment, will the expenses incurred be paid under this policy?
A. Yes, with Maid Protect you will get up to S$1,000 for any outpatient treatment due to injuries caused by accidents.
Q. What is the procedure followed with the waiver of counter indemnity?
A. The waiver of counter indemnity is applicable to the S$5,000 security bond payable to the Ministry of Manpower (MOM). There is a security bond waiver, subject to the first S$250 that you will have to pay.
Q. What is the procedure followed for Insurance Guarantee Bond?
A. If you make a request, Chubb will send a Letter of Guarantee to the labour office of Philippines. This letter will also be sent to you along with other documents and you must submit it to the Philippine Overseas Labour Office in Singapore.
Q. What is the procedure followed with levy & wages reimbursement benefit?
A. As per the policy, you will be paid a fixed amount per day for a period of up to thirty days if your domestic helper is admitted to the hospital as a result of a sickness or accident except for any pre-existing conditions.