HDB Hotline Numbers in Singapore

If you have any questions regarding the services offered by HDB, you can call any one of their hotline numbers. Should the hotline not be sufficient, you may also get in touch with them through email or fax. The following table lists the hotline numbers depending on which service you would like to enquire about:

HDB Hotlines for General Enquiries

Customer Service /
Enquiry
Hotline Number Availability
General enquiries Ph: +65 6490-1111
Fax: +65 6490-1033
Email: hdb@mailbox.hdb.gov.sg
Monday to Friday:
8:30 a.m. to 5:00 p.m.
Branch service line Ph: 1800-225-5432 Monday to Friday:
8:00 a.m. to 5:00 p.m.
Quality Service Manager (QSM) line Ph: 1800-866-3063
Fax: +65 6490-1033
Email: QSM@mailbox.hdb.gov.sg
Monday to Friday:
8:30 a.m. to 5:00 p.m.

HDB Helpline Numbers for Branch Services & Information

Following is a list of service provided by Branches and their contact details. Sign up or login to My HDB Page using your Singpass details to contact the officer in charge.

  • Lease services
  • Tenancy services
  • Housing maintenance services
  • Car park services
  • Housing finance services
  • Specific enquiries relating to your flat
Service Centers / Branches Contact Details Availability
Ang Mo Kio branch Ph: 1800-225-5432
Fax: +65 6854-3217
Email: bamadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Bedok branch Ph: 1800-225-5432
Fax: +65 6854-3219
Email: bbdadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Bishan branch Ph: 1800-225-5432
Fax: +65 6854-3220
Email: bbiadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Bukit Batok branch Ph: 1800-225-5432
Fax: +65 6854-3221
Email: bbbadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Bukit Merah branch Ph: 1800-225-5432
bbmadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Bukit Panjang branch Ph: 1800-225-5432
Fax: +65 6854-3224
Email: bbpadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Buona Vista Service Centre Ph: 1800-225-5432
Fax: +65 6854-3226
Email: bcladmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Chin Swee Service Centre Ph: 1800-225-5432
Fax: +65 6854-3222
Email: bbmadmin@mailbox.hdb.gov.sg
Monday to Friday: 8:00 a.m. to 5:00 p.m.
Choa Chu Kang branch Ph: 1800-225-5432
Fax: +65 6854-3225
Email: bckadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Clementi branch Ph: 1800-225-5432
Fax: +65 6854-3226
Email: bcladmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Geylang branch Ph: 1800-225-5432
Fax: +65 6854-3227
Email: bgeadmin@mailbox.hdb.gov.sg
Monday to Friday: 8:00 a.m. to 5:00 p.m.
Hougang branch Ph: 1800-225-5432
Fax: +65 6854-3228
Email: bhgadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Jurong East Branch Ph: 1800-225-5432
Fax: +65 6854-3229
Email: bueadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Jurong West branch Ph: 1800-225-5432
Fax: +65 6854-3230
Email: buwadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Pasir Ris branch Ph: 1800-225-5432
Fax: +65 6854-3231
Email: bpradmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Pioneer Service Centre Ph: 1800-225-5432
Fax: +65 6854-3230
Email: buwadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Punggol branch Ph: 1800-225-5432
Fax: +65 6854-3497
Email: bpgadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Queensway branch Ph: 1800-225-5432
Fax: +65 6854-3232
Email: bqxadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Sembawang branch Ph: 1800-225-5432
Fax: +65 6854-3233
Email: bswadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Sengkang branch Ph: 1800-225-5432
Fax: +65 6854-3234
Email: bskadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Sims Drive branch Ph: 1800-225-5432
Fax: +65 6854-3235
Email: bsdadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Tampines branch Ph: 1800-225-5432
Fax: +65 6854-3236
Email: btmadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Toa Payoh branch Ph: 1800-225-5432
Fax: +65 6854-3237
Email: btpadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Woodlands branch Ph: 1800-225-5432
Fax: +65 6854-3238
Email: bwladmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Yishun branch Ph: 1800-225-5432
Fax: +65 6854-3239
Email: binadmin@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.

HDB Hotline Numbers for Property Buying or Selling Flats

Customer Service / Enquiry Hotline Number Availability
Land sales and lease enquiries Ph: +65 6490-3039
Email: hdblandsales@mailbox.hdb.gov.sg
Monday to Friday:
8:30 a.m. to 5:30 p.m.
Commercial properties enquiries Ph: 1800-866-3073
Fax: +65 6397-2477/-2478
Email: plgmail@mailbox.hdb.gov.sg
Monday to Friday:
8:30 a.m. to 5:00 p.m.  
Sales/resale customer service line Ph: 1800-866-3066
Email: hdbsales@mailbox.hdb.gov.sg
hdbresale@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.
Off-peak period
Tuesday - Friday:
8:00 a.m. to 10:00 a.m.

Parking Offence Hotlines for HDB

Customer Service / Enquiry Hotline Number Availability
Parking offences enquiries Ph: 1800-225-5432
Fax: +65 6854-3491
Email: hdbcarparks@mailbox.hdb.gov.sg
Monday to Friday:
8:00 a.m. to 5:00 p.m.

HDB Hotline Numbers for Business Enquiries

Customer Service / Enquiry Hotline Number Availability
Booking HDB Hub Convention Centre Ph: +65 6490-2927
Email: hdb.convention.centre@cpgfm.com.sg
Monday to Friday: 8:30 a.m. to 5:30 p.m.
HDB Learning Centre Ph: +65 6490-1071
Email: learningctr@mailbox.hdb.gov.sg
Monday to Friday:
8:30 a.m. to 5:30 p.m.
Sale of floor plans enquiries Ph: +65 6490-3203
Fax: +65 6490-3205
Monday to Friday:
8:30 a.m. to 5:00 p.m.
Using Vacant Land within HDB estate Ph: +65 6490-3177
Email: landmaintenance@mailbox.hdb.gov.sg
NA
Using Vacant Land Outside HDB Estate Ph: +65 6323-9829
Email: SLA_enquiry@sla.gov.sg
NA

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