FWD offers a personal accident insurance which is designed to provide cover and compensation in case of accidents and resulting hospitalisation. There are 5 different plans that you can choose from, each of them designed to provide cover in a number of different situations. This insurance plan provides financial compensation and emergency evacuation services, all over the globe.
You are entitled to the following benefits if you choose to go with this insurance plan:
Here are the details of the cover offered by this plan:
|Benefits||100k Plan||200k Plan||300k Plan||500k Plan||1000k Plan|
|Accidental death cover||S$100,000||S$200,000||S$300,000||S$500,000||S$1,000,000|
|Accidental TPD cover||S$100,000||S$200,000||S$300,000||$500,000||S$1,000,000|
|Guardian Angel benefit(per year)||S$100,000||S$200,000||S$300,000||S$400,000||S$500,000|
|Weekly Benefit for temporary disability||N.A||N.A||N.A||S$300||S$500|
|Treatment by Chinese Physician||S$500||S$600||S$700||S$1,000||S$1,500|
|Daily Hospital Income||N.A||N.A||N.A||S$300||S$500|
|Mobility and prosthesis||S$500||S$1,000||S$2,000||S$3,000||S$5,000|
|Daily Taxi Allowance||S$20||S$30||S$40||S$60||S$100|
|Ticketed Event cancellations||S$100||S$200||S$300||S$500||S$1,000|
|Daily Hospital Income||S$50||S$100||S$200||Included in policy||Included in policy|
|Weekly Income Benefit||S$50||S$100||S$200||Included in policy||Included in policy|
|Damage to electronics||S$500||S$1,000||S$1,500||S$2,000||S$3,000|
|Additional TPD Cover||S$50,000||S$100,000||S$150,000||S$250,000||S$500,000|
|Overseas medical expenses||S$4,000||S$8,000||S$12,000||S$20,000||S$30,000|
|Enhanced TPD Cover||S$100,000||S$200,000||S$300,000||S$500,000||S$1,000,000|
This section outlines certain situations which are not covered under this policy. Some of the exclusions from this policy are as follows:
In order to purchase this policy, you have to meet the following conditions:
You can purchase this plan by visiting the website and downloading the form. You need to fill in the form and attach it with all the necessary documents. Once you are done filling up the form, you can just submit it back to FWD.
If you want to make a claim for a situation covered under this policy, you need to inform FWD about the incident within 30 days. You can make a claim by accessing the claims portal present on the website and downloading the form. You need to fill all the pertinent information in the claims form and attach all the necessary documents. You can also call the emergency assistance number in order to make a claim.
Here are some of the documents that you may be required to furnish while submitting the claim:
FWD reserves the right to cancel your insurance policy anytime, by giving you a seven days’ notice. A letter stating the same will be sent to your registered postal address. You will be given a full premium refund of the remaining period on your policy, on a pro-rata basis.
If you choose to cancel your plan, you can do so by sending a letter to FWD. In case you cancel your policy within 14 days of the commencement date you will get a 100% refund. You will only get the refund in this time period if there has been no prior claim. Here is what your refund will look like, depending on when you want to cancel the plan:
|Time Remaining on the Policy||Premium Refund|
|11 Months||75% of premium|
|10 Months||65% of premium|
|9 Months||55% of premium|
|8 Months||45% of premium|
|7 Months||35% of premium|
|6 Months||30% of premium|
|5 Months||25% of premium|
|4 Months||20% of premium|
|3 Months||15% of premium|
|2 Months||10% of premium|
|1 Months||5% of premium|
|0 Months||No refund|
If you have any queries regarding the policy or are unsatisfied with any aspect of the policy, you can contact the customer service team on +65 6820 8888. You can also visit the company website and register your concern on the portal.