EQ Maid Insurance Singapore Review

EQ Maid is designed to provide you with insurance coverage for your foreign maid, as required by the Ministry of Manpower. You can choose from two different payment and cover plans, which make sure that your maid is covered for a number of different medical emergencies and other such situations.

Key Benefits of the Plan

Some of the highlights of the plan are as follows:

  • Cover for personal accident and hospitalisation.
  • Cover for loss or damage of maid’s personal belonging.
  • Compensation for charges incurred for re-hiring of a maid.

Here are the details of the cover offered under this policy:

Benefit Insured Amount(S$)
Essential Enhanced
Letter of Guarantee to MOM 5,000 5,000
Death 60,000 60,000
Permanent Disability As per policy As per policy
Medical Expenses 2,000 3,000
Hospital and Surgical Cover 15,000/year 30,000/year
Daily Benefit 20/day 30/day
Repatriation Cover 10,000 10,000
Wages and Levy Reimbursement Up to 30/day Up to 30/day
Re-hiring Expenses 350 500
Kidney Dialysis/ Cancer Treatment 2,500 5,000
Personal Belongings 300 300
Employer’s Liability ( one accident) 5,000 5,000
Third Party Liability ( one accident) 5,000 5,000

Exclusions

Here are some of the situations where a cover is not provided under this policy:

  • Compensation will not be provided for cases arising out of pre-existing conditions.
  • Charges incurred for private nursing or nursing homes will not be covered by this policy.
  • Charges for treatment of any kind of psychiatric or emotional conditions will not be covered under this policy.
  • Treatment for obesity or weight loss procedures will not be compensated.

Documents and Eligibility for EQ Maid 

In order to be eligible for this insurance, your maid needs to be approved by the Ministry of Manpower. Here are some of the documents that you might need to furnish while applying for this plan:

  • Copy of In-Principal Approval Letter from the MOM or Renewal Notice from the Work Permit Department.
  • Copy of the maid’s passport.
  • A copy of the employer’s NRIC.

How to Buy EQ Maid

You can purchase the insurance policy by contacting EQ via phone or e-mail. You can also choose to buy this policy online. Here are some ways that you can pay for this policy:

  • Cash
  • Cheque payable to “EQ Insurance Company Limited”
  • Credit Card

Premium Payment

Here is what your premium payments look like, depending on the payment plan you choose to go with

Time Period Amount Payable
Essential Enhanced
14 Months S$200.63 S$280.88
26 Months S$267.50 S$374.50

How Do I Make a Claim?

Here is how you can apply for a claim under EQ Maid

  • It is important to immediately inform your insurance broker or EQ about any incident that might result in a claim.
  • Download the claims form from the website.
  • Complete the form with all the required documents and submit it back, within 7 days of the incident.

Required Documents

These are some of the documents that you might need to present while filing for a claim

  • Original medical bills
  • Copy of medical reports
  • Police report (If applicable)

How to Cancel

You can choose to cancel your insurance plan anytime, by giving a 7 days notice to EQ. You can apply for cancellation of this plan by sending a registered letter to EQ. EQ may also cancel the plan from their end by sending a registered letter to you.

  • If you cancel the policy within 3 months of the commencement date, you are entitled to a refund of 60%.
  • A refund of 30% shall be given if the policy is cancelled within 6 months of the policy commencement date.
  • If you cancel the plan after 6 months, no refund will be given.
  • There will be no refund if a claim has been made in the duration of the policy.

Contact Information

Here is how you can reach EQ for assistance or further information

  • Telephone: +65 6223 9433
  • Fax: +65 6224 3903
  • E-mail: marketing@eqinsurance.com.sg
  • You can also get in touch with EQ by filling out the online enquiry form on https://www.eqinsurance.com.sg/ContactUs

Finding an insurance plan that provides proper healthcare coverage to your maid can be quite a taxing task. With EQ maid insurance, you can ensure that you meet all the requirements deemed necessary by the MOM. Now you can choose a plan that meets your needs, with premiums starting from S$200.63.

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