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    OCBC VOYAGE Card for Travel: Yet to Get Customer Reviews

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    This card from OCBC is aimed at travellers who are looking to earn miles on their trips and get access to concierge services, among other privileges. Here are the highlights of this card:

    VOYAGE Card Highlights
    • Earn 2.3 Voyage Miles when spending S$1 in any foreign currency.
    • Earn 1.6 Voyage Miles on every S$1 spend for local dining.
    • Earn 1.2 Voyage Miles on every S$1 spend on local retail purchases.

    Best suited to: This credit card is best suited for frequent flyers. Check out Voyage Card Reivews here

    Key Features

    Features Description
    Annual fee S$488
    Miles per S$1 spent on local transactions
    • 1.6 miles on dining
    • 1.2 miles on retail
    Miles per S$1 spent on overseas transactions 2.3 miles
    Complimentary travel insurance Up to S$1.5 million
    Hotel privileges 10% discount on Premier Club room at Orchard Hotel, Singapore
    Airlines that the miles can be used in Any airline
    Limousine/cab services Spend S$3,000 in a month and get a complimentary limousine transfer every month. You can get up to 2 limousine transfers per month. For the second transfer you have to spend the minimum sum of S$3,000 again
    Expedited immigration Not available
    Butler/Concierge Services VOYAGE Exchange - Your Personal Concierge

    Joining Perks you Enjoy

    Receive free VOYAGE Miles on paying the annual fee of your principal card. The number of free miles awarded would depend on the annual fee. Your options are:

    • Get 15,000 free VOYAGE Miles for paying an annual fee of S$488 on the principal card.
    • Get 150,000 free miles for paying an annual fee of S$3,210.
    • Get 500,000 free miles for paying an annual fee of S$10,000.

    Additional Benefits?

    • The VOYAGE Miles earned can be redeemed for any airline at any time.
    • The miles don’t expire.
    • Miles earned can be redeemed for retail vouchers on luxury branded products or cash.
    • The VOYAGE Miles earned can be converted to KrisFlyer miles at a 1:1 ratio. The admin fee of S$25 for KrisFlyer miles redemption is waived off.
    • Charge your entire travel expenses to your card and pay in instalments for a duration of 12 months with the Tax Payment Facility.
    • Get special access to golf courses, exclusive deals on shopping, and attractive offers on dining with the Visa Infinite privileges.
    • Enjoy a discount of 19% on fuel at Caltex without any minimum spend requirement.

    Earned Rewards

    • The accumulated miles can be redeemed for any flight ticket at any point of time.
    • The number of miles you earn per dollar is mentioned below:
      • Earn 2.3 miles for every dollar spent in a foreign currency.
      • Earn 1.6 miles for every dollar spent at local restaurants and cafes.
      • Earn 1.2 miles for every dollar spent on local retail transactions.

    Let Us Illustrate:

    Let’s say you spend S$12,000 in a year. According to the miles program, you will receive 27,600 KrisFlyer miles in a year (12,000 x 2.3 miles). You receive 15,000 miles as your joining benefit for paying the annual fee of S$488.

    So, the total miles you have earned in the first year of card membership is 15,000 (joining benefit) + 27,600 VOYAGE miles, totalling to 42,600 VOYAGE miles. Here is how you can redeem your miles for flight tickets at participating airlines:

    Singapore Airlines Silk Air Asia Miles
    One-way ticket to Malaysia (Economy) 15,000 miles 15,000 miles 10,000 miles
    Return ticket from Malaysia (Economy) 30,000 miles 30,000 miles 20,000 miles

    Complimentary Insurance

    • Purchase air tickets with your card and receive complimentary travel coverage.
    • A single trip can’t exceed 30 days.
    • This insurance policy is underwritten by Great Eastern General Insurance Limited.

    The table below shows the sum assured for each benefit:

    Benefits Sum Assured
    Personal accident benefit Up to S$1.5 million
    Medical costs reimbursement overseas Up to S$35,500
    Flight delay Up to S$200
    Baggage delay Up to S$200
    Loss of baggage Up to S$200

    Who all will be covered by the insurance?

    This policy will cover you if you aren’t aged more than 65.

    Concierge/Butler Service

    The OCBC VOYAGE Credit Card offers 24/7 assistance to plan and organise your lifestyle and travel needs, which include:

    Access:

    • Be among the first to know and get invited to the best international and local theatre, concerts, and events.
    • VOYAGE Exchange will make reservations for you at new restaurants.
    • With the medical triage service, you will get directed to the best experts.

    Curated experiences:

    • A specialised team will plan your travel and book your hotels, according to your requirements.
    • The team will plan special events for you or give you gift ideas for important occasions.
    • This professional team will also help you in shopping by setting aside the latest gadgets or buying a limited edition product.

    Convenience:

    • This one-stop service will guide you to redeem miles for air tickets.
    • The service will take care of any travel bookings, doctor’s appointment or immediate hospital admission.
    • In case of any immediate medical evacuation or repatriation, you can call this service.

    Interest Rate

    The table below shows the interest rates applicable on this card:

    Type of Interests Charge
    Retail purchases 25.92% p.a.
    Cash advance 28.92% p.a. of the withdrawn amount
    Instalment payment plan 0% p.a.

    Other Fees & Charges

    Type of charge Charge
    Minimum payment per month S$50 or 3%, whichever is more
    Cash advance fee 6% of the withdrawn amount or S$15, whichever is more
    Overseas transactions fee 1.8%
    Supplementary card fee S$188 (waived for the first year for 2 cards)
    Late payment fee S$100

    Activating the Card for Overseas Use?

    Yes, it is mandatory to activate the magnetic stripe of your card for retail transactions abroad. You can do it by following one of the methods mentioned below:

    • Through online banking.
    • Through mobile banking.
    • By sending an SMS to the bank.
    • By visiting any OCBC branch in Singapore.
    • By downloading the relevant form, filling it up, and mailing it to the bank.
    • By calling the bank’s hotline.

    Instalment Payment Plans

    • Convert your big-ticket purchases, charged to your card, into small, affordable monthly instalments with PayLite payment plan.
    • The purchase amount can’t be less than S$100 if you want to activate this plan.
    • Spread your payment over 24 equally distributed monthly instalments.
    • A one-time processing fee of 3% is applicable.

    Cash Withdrawn on Credit Card

    • The limit for overseas and local withdrawal is S$1,000 per day or up to 70% of your available credit limit.
    • Up to S$20,000 a day can be withdrawn from an ATM with this card.
    • The limit could vary at overseas ATMs.

    Eligibility Criteria

    You are required to meet certain criteria in order to be eligible for this card. Check out the dedicated page on our website for more information.

    Lost/Stolen Card

    In case your credit card is stolen, lost or misused, you must immediately notify the bank by calling the customer service helpline number.

    Your liability for unauthorised transactions charged to your card will be limited to S$100, provided:

    • You weren’t found to be complicit in the fraud.
    • You weren’t found to be grossly negligent.
    • You were found to comply with the bank’s statutory regulations before, during, and after the incident.

    When you want to finalise on a credit card, you need to look into various aspects. You need to look at the card’s key features, benefits, promotions, interest rates, etc. Browse through the BankBazaar Singapore website to find out more on cards.

    Credit Card Tips

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    What Else Do I Need to Know?

    How to Enable/Disable Auto Debit & Standing Instructions

    Submit the GIRO form

    To make either full or minimum payments on your OCBC VOYAGE Card automatically every month without your intervention, you can fill and submit the GIRO form. It can be found on OCBC’s official website.

    How to Apply for VOYAGE Card & Check the Application Status

    Online or at branch

    To apply for this card, you can fill the online application form, based on which a Relationship Manager from OCBC will contact you and guide you with the application process. You can check the status of your credit card application request by calling your Relationship Manager on the specific hotline number.

    How to Check Balance

    Online/mobile/SMS/phone banking

    See what your card usage is, through one of the following modes:

    • Online Banking
    • Mobile/Phone Banking
    • SMS Banking

    How Can the Bill Be Paid?

    FAST/GIRO/NETS/ATMs and others

    Use any of the modes mentioned below to pay your monthly credit card bills:

    • OCBC ATMs
    • Phone Banking
    • Through cheques
    • Through AXS Stations
    • Using Interbank GIRO
    • Using NETS or CashCard
    • OCBC Cash Deposit Machine
    • Through OCBC Online and Banking Banking
    • Using cash payment at OCBC Bank branches
    • Through Internet Banking service of other banks
    • Through FAST Funds Transfer from online banking platform of another participating bank

    How Much Is the Minimum Payment to Be Made on the Card?

    3% of the dues or S$50

    If the outstanding amount is within the credit limit, you have to make a minimum payment of 3% ot the balance. If the outstanding balance goes beyond the credit limit, any overdue amount and the amount exceeding the credit limit will be added on top of the 3%. However, this is subject to a minimum charge of S$50.

    What Is the Grace Period?

    23 days

    You will enjoy a grace period of 23 days, starting from the day of statement generation. However, you must have cleared all your outstanding balances for the grace period to be applicable.

    Which Mobile Wallets Can This Card Be Used With?

    Apple Pay/Google Pay/Fitbit Pay/Garmin Pay/Samsung Pay

    Link your card to one of these mobile wallets and make easy contactless payments:

    • Fitbit Pay
    • Apple Pay
    • Garmin Pay
    • Google Pay
    • Samsung Pay

    Can It Be Used With EZ-Link?

    Yes

    This credit card can be used for EZ-Link service.

    How to Block or Unblock the Card

    Call the bank’s hotline

    To block your credit card, you must call at 24/7 hotline number. To resume services on the card, you can contact OCBC by dialling the same number.

    How to Reset the PIN

    Mobile, online or phone banking

    Use one of these ways to reset your card PIN:

    • Use Phone Banking
    • Using Online Banking
    • Through Mobile Banking

    What Is the Billing Cycle and the Bill Due Date?

    Available on the card statement

    The number of working days in a particular month determines the billing cycle for that month. It is usually calculated between two successive monthly statements. You will find the billing cycle and the bill due date in the monthly statement.

    How to Get a Replacement Card

    Contact Bank

    To request a card replacement, you can directly get in touch with the bank. However, replacement of the card might be subject to certain terms and conditions. Besides, you will also be charged a fee for card replacement.

    How to Temporarily Increase the Limit of VOYAGE Card?

    Call the OCBC Customer Service/SMS Banking

    You can contact an OCBC customer service officer by calling on the customer care hotline to request a temporary increase of credit limit. Alternately, SMS Banking can be used to request a temporary increase in the credit limit for your card.

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