The OCBC BEST Denki Credit Card is designed to help you save money when you shop for appliances and electronic goods. It gives you a variety of rewards such as BEST rewards, cash rebates, and BEST Vouchers in addition to free delivery on eligible orders, premium warranty programmes, and more. You can also get invites to some of the most exclusive private sales and events that are meant only for members. You can also participate in special product seminars and workshops. This card also gives you discounts of up to 25% when you purchase at retail shops all over the island along with special entry privileges at various nightspots and savings on tickets for movies, concerts, and more. Satiate the foodie in you courtesy of the various discounts and offers that are available at many of the top bars, restaurants, and cafes in Singapore. You can also take advantage of the travel offers to get discounts on flights and tour packages.
|Rewards on shopping at BEST Denki||
|Complimentary travel insurance||Not available|
This card gives you BEST Rewards of 12% when you shop at BEST Denki. There is no minimum spend criterion for this. This offer applies to products that you purchase and choose to pay for via the 0% instalment payment plan facility. If your annual spend at Best Denki outlets in Singapore totals at least S$20,000, you will get an extra cash rebate of 2.5%. For all total annual spends between S$10,000 and less than S$20,000, you will get a cash rebate of 2%.
When you purchase using this card, you are eligible for free home delivery if you spend at least S$200 buying bulky products. This must be a single-receipt purchase and the products you buy should not fit into the boot of your car. The Safety 5 Premium Warranty Programme is an extended warranty for 5 years and gives you flood and fire protection, and covers you for product failure, theft from home, and damage.
Say you love to purchase electronics items and home appliances from BEST Denki stores. This year you plan to purchase a lot of new items for your new home. Check out the table below to understand how much you can save with this card:
|Spend category||Yearly spend||BEST Rewards rate||BEST Rewards|
|Panasonic UHD Smart TV||S$2,500||12%||300|
|LG Twinwash washing machine||S$2,800||12%||336|
|Dyson air cleaner + fan||S$800||12%||96|
|Rowenta electric oven||S$800||12%||96|
|Cash rebate rate applicable: 5% Cash rebate earned in the year: S$645|
The cash rebate earned with this card can be used to offset your spending at BEST Denki.
|Type of Interests||Charge|
|Retail purchases||25.92% p.a.|
|Cash advance||28.92% p.a.|
|Instalment payment plan||0%|
|Type of charge||Charge|
|Annual fee||S$160.50 (waived when you spend S$5,000 or more in a year)|
|Overseas transaction fee||OCBC’s administrative fee: 1.8% Fee charged by Mastercard: 1%|
|Late payment fee||S$100|
|Cash advance fee||6% of the transaction amount or S$15, whichever amount is higher|
|Supplementary card fee||S$80.25 (waiver for first two years)|
If you are planning to use your credit card overseas, you will have to get it activated first. Your card’s magnetic stripe is deactivated for overseas usage to protect you from unauthorised transactions. Without activation, you will not be able to make cash withdrawals from ATMs or use the card at point-of-sale magnetic stripe terminals. In that case, you will only be able to make purchases at merchants using EMV (Europay, Mastercard and Visa) chip.
Since some of the foreign countries are still not using the EMV chip, it’s best to get the card activated when you are travelling overseas.
You can activate your OCBC credit card for overseas use through these channels:
With this plan, you can convert your credit card purchases at BEST Denki, and various other participating merchants, into interest-free instalments. It allows you to convert your purchase into instalments of 6, 12, 24, or 36 months. There is, however, a minimum spending requirement which may vary from merchant to merchant. If you are converting your BEST Denki purchase into 0% interest instalments, you must spend at least S$250.
With PayLite, you can convert any retail purchase that is worth at least S$100 into monthly instalments, with no interest charge. This plan allows you to convert your purchase into instalments of up to 24 months. There is, however, a one-time processing fee applicable to this plan.
You can make cash withdrawals using your Best DENKI Credit Card, subject to the following limits:
In such a case, you must notify the bank as soon as possible. To report lost/stolen card, you can call the bank on their 24-hour customer service hotline. If your card has been used for making unauthorised transactions, your liability will be limited to just S$100. However, you must prove that you took all possible steps to ensure the safety of your card.
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How to Enable/Disable Auto Debit & Standing Instructions
Use the interbank GIRO form on OCBC’s website or get it from your nearest branch, to set up automatic monthly payments from your preferred account. You can either choose to make full payments or pay the minimum required amount every month. For partial payments you would need to use other modes of payment.
How to Apply for the Card & Check the Application Status
At Branch, Online
You can apply for this card online on the bank’s website. You could also visit a branch of the bank in Singapore to do so. To know what the status of your application is, contact the bank through its 24/7 hotline.
How to Check Balance
Check the balance available on your credit card through the following methods:
How Can the Bill Be Paid?
GIRO/FAST/Phone or internet banking and others
Your credit card bill can be paid in a number of different ways. They are:
How Much Is the Minimum Payment to Be Made on the Card?
S$50 or 3% of the outstanding amount
The minimum amount to pay every month is 3% of the outstanding balance or S$50, whichever is more. If your outstanding balance exceeds the credit limit on your card, however, the minimum amount payable will be 3% of the outstanding balance as well as the amount in excess of the credit limit.
What Is the Grace Period?
The interest-free period that you enjoy is 23 days from the statement date. This is only if there is no outstanding balance from previous statements.
Which Mobile Wallets Can This Card Be Used With?
Apple Pay/Fitbit Pay/Garmin Pay/Google Pay/Samsung Pay
Your OCBC card can be linked to mobile wallets to make payments. The mobile wallets to which it can be linked are:
Can It Be Used With EZ-Link?
Your card can be used with EZ-Link. You will receive an email from EZ-Link acknowledging and approving your OCBC credit card to be used with this facility.
How to Block or Unblock the Card
Call the 24x7 hotline number
To block or unblock your credit card, you will have to call OCBC’s 24-hour customer service hotline.
How to Reset the PIN
Submit the relevant form/Phone banking
To reset your credit card PIN, you will need to submit the ‘Services for Credit Card’ form to OCBC. Select the ‘Re-issue your Credit Card PIN’ option and mail the form to the bank using the business reply envelope. Your new PIN will be processed within 5 business days. You could also call the phone banking service.
What Is the Billing Cycle and the Bill Due Date?
You will receive a bill every month detailing the transactions that have been charged to your card and the amount that is due. The billing cycle may either be every calendar month or may start from the date on which your card was issued. To prevent any late fee charges, the amount on your statement needs to be paid by the due date mentioned on your monthly statement.
How to Get a Replacement Card
Contact hotline/send filled-up form
To request a replacement card, contact the 24x7 OCBC hotline. you will have to submit the ‘Services for Credit Card’ form to OCBC. The request for your new card will be processed within 5 working days.
How to Temporarily Increase the Limit of the Card?
Contact customer support
For a temporary increase in the limit of your card, you can contact any of OCBC’s customer service officers. A temporary increase in your credit limit is only provided for travel, wedding banquets, medical purposes, hospitalisation reasons, and funeral purposes.