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    SCB NUS Alumni Platinum Card for Rewards

    Credit Card Application

    This card gives you an opportunity to support your alma mater, NUS (National University of Singapore). The highlights of this card are:

    • 1 Reward Point for every S$1 you spend.
    • The bank will make a contribution to the following with every use of your card:
      • NUS Alumni Overseas Colleges Awards
      • NUS Alumni Bursary Awards
      • NUS Alumni Student Exchange Awards

    Best suited to: Recent NUS graduates with a low credit rating and income, who also want to contribute to your alma mater.

    Key Features

    Feature Description
    Annual Fee S$192.60 after the first 2 years
    Rewards points on all eligible spends 1 Reward Point per S$1
    Complimentary travel insurance Not available

    Additional Benefits

    • Your online purchases are protected from fraudulent transactions through CardSafe Guarantee.
    • Access exclusive Platinum privileges such as golf courses, restaurants and special offers at several stores. For a complete list of these services, visit visaplatinum.com.
    • Link all your utility bills to your credit card through the Recurring Payment Plan, making payments easy and convenient. You’ll earn 360° Rewards Points as applicable.
    • There are a number of promotions across categories like dining, leisure, retail, and others, through the Live The Good Life programme. Know more about these promotions from this page.
    • Transfer money from your credit card to any other saving/current account. The interest and transfer fees are low and it also allows you to consolidate your balance, making it convenient for you to make payments.

    Earning Rewards

    The rewards offered on the SCB NUS Alumni Platinum Credit Card come under the 360° Rewards programme. You receive the base rate of 1 point per dollar on all your eligible transactions. The points you receive will expire after 3 years.

    Let Us Illustrate:

    The table below will illustrate how many points you can earn and how many miles they will be worth:

    Spend categories Monthly spend Points earned Equivalent Miles
    Dining S$200 200 58
    Online Shopping S$200 200 58
    Grocery S$150 150 43.5
    Petrol S$100 100 29
    Other spends S$150 150 43.5
    Total S$700 Points earned: 700 232

    Redeeming Your Earned Rewards

    • Visit the website of the bank and navigate to the rewards catalogue and register using the details of your card.
    • After logging in, you can select from a variety of categories, fill in the quantity, add to your cart and checkout.
    • The categories under which you can find products and services to exchange your points for are:
      • Cash rewards
      • Culinary Pleasures
      • Retail therapy
      • Leisure and Wellness
      • Home and Kids
      • Gadgets
      • Air miles
    • The conversion rate for products and services depends on which brand and product you choose, while that for air miles is 1,015 miles for 3,500 points.
    • The miles can be used on Singapore Airlines through the Krisflyer frequent flyer programme. Conversion needs to be done in blocks of 3,500 points and each redemption will cost you an additional S$25.

    How Does the Concierge/Butler Service Work?

    You will have access to travel assistance 24x7 through the Visa Platinum Concierge service. You can use the service for planning holidays, booking tickets of events, restaurants or flights, shopping, and selecting and delivering gifts.

    Interest Rates

    Type of Interest Charge
    Retail Purchases 25.9% p.a.
    Cash Advance 0.077% per day
    Instalment Payment Plan 0%

    Other Fee and Charges

    Type of charge Charge
    Overseas Transaction Fee 3.5% of the bill comprising 2.5% bank admin fee and 1% Visa conversion fee
    Late Payment Fee S$80
    Over-limit Fee S$40
    Cash Advance Fee S$15 or 6% of the sum, whichever is higher
    Supplementary Card Fee Free

    Activating the Card for Overseas Expenses

    • New credit card that you receive will be not be active for overseas use unless you request for it. You need to separately enable/disable each of your cards for overseas use.
    • If you deactivate your credit card, you will not be able to withdraw cash from ATMs and make transactions through POS magnetic stripe transactions. You can activate the card for overseas use by the following means:
    • You can make the card’s stripe ready for overseas use in one of these ways:
      • SMS
      • Online through SCB’s website

    Instalment Payment Plans Available

    • Under the 0% Interest Instalment Plan, your bill of S$500 or more can be split into instalments of up to 3 years. This is zero-interest plan as long as you don’t delay payment of the instalments every month. You will earn 360° Rewards Points for all the purchases made under the instalment plan. This plan is applicable in case of selected partners only.
    • With EasyPay, you can convert your large purchase of at least S$500 into interest-free instalments for periods of 6 months or 12 months. You must pay a one-time fee of 5%. There are no restrictions on which outlets to use these at. Apply for this plan after the transaction through online or phone banking.

    Cash Withdrawal on the Card

    If you have sufficient credit limit availability on your card, you can withdraw money from the credit card. You will need to get in touch with the bank for more details on this.

    Eligibility Criteria

    If you want to know whether you meet the eligibility criteria for this card, you should check this page for full details.

    Lost/Stolen Cards

    With the discovery of the loss/theft of the card, or if you have been forced to reveal your PIN to someone, you must notify the bank immediately. The bank will take steps to prevent misuse of the card. To do this, contact the bank’s 24x7 hotline number. You must also file a police report and submit all the necessary information to the bank.

    If card transactions have taken place before you notified the bank, you will be liable for those transactions. If the bank finds you complicit in any fraudulent activity you may have to bear the entire cost. Otherwise, you’re not required to pay more than S$100.

    You should compare credit cards online for a quick understanding of the perks and benefits. This will help you to select the right card that suits your needs and lifestyle. In this way, you will know the advantages and disadvantages of the card.

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    What Else Do I Need to Know?

    How to Enable/Disable Auto Debit & Standing Instructions

    Automated Clearing House or GIRO payment

    To enable auto debit for NUS Alumni Card’s bill payments, you need to set up an Automated Clearing House or GIRO payment arrangement. Follow the steps mentioned below:

    • Get the direct debit authorisation form from your billing organisation or bank (can be found on the website).
    • Fill and submit the form to the billing organisation.

    Once your request is accepted, bills will be paid automatically without needing your intervention. Contact the bank or the billing organisation to cancel these standing instructions.

    How to Apply for the Card & Check the Application Status

    On the Bank’s Site/at Branch

    • You can apply for this card on the specific webpage on the bank site. You can also do so by visiting your nearest Standard Chartered Bank branch and applying for the card in person.
    • To check the application status, call the 24/7 customer service number. You will be informed whether your application has been approved or not, through text messages.

    How to Check Balance

    Mobile Banking/SMS/hotline/online Banking

    You can see what your credit card balance is, through the following methods:

    • SMS banking
    • Mobile banking
    • Internet banking
    • 24/7 customer service centre

    How Can the Bill Be Paid?

    ATMs/AXS/GIRO/Internet Banking and Others

    You can pay your credit card bills using the following ways:

    • AXS
    • Cheque
    • SCB ATMs
    • Funds Transfer
    • Phone Banking
    • Online Banking
    • Interbank GIRO
    • Cash Deposit Machines
    • Teller counter at SCB branches

    How Much Is the Minimum Payment to Be Made on the Card?

    1% of principal amount + finance charges, or S$50

    The minimum monthly repayment with this card is 1% of principal plus interest, fees, charges and any past due amount and over-limit amount. You have to pay at least S$50 in any case.

    What Is the Grace Period?

    22 Days

    You get 22 days of grace period or interest-free transaction period, if you make the entire payment for your previous card bills.

    Which Mobile Wallets Can This Card Be Used With?

    Android Pay/Google Pay/Samsung Pay/Apple Pay/PayNow

    The following mobile wallets can be used with your Standard Chartered NUS Alumni Platinum Card:

    • PayNow
    • Apple Pay
    • Google Pay
    • Android Pay
    • Samsung Pay

    How to Block or Unblock the Card?

    Contact the 24x7 Hotline

    You can stop or resume services on the card by calling the 24/7 customer service helpline number.

    How to Reset the PIN?

    Hotline/ATM/online Banking

    You can reset your card PIN by going to any Standard Chartered Bank ATM or by calling the hotline number, or through your online banking profile.

    What Is the Billing Cycle and the Bill Due Date?

    Check the Card Bill

    The period of billing is based on the number of days in the month concerned. You will receive the statement of card account each month on your registered email address. The billing cycle, due date and all other information related to your credit cards can be found in the statement/bill

    How to Get a Replacement Card?

    Call the hotline number

    You will get a replacement card if your card is lost, stolen or if the PIN is disclosed to a third party, by notifying the bank immediately by calling the hotline number.

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