How Much Is the Minimum Payment to Be Made on the Card?
3% of the Outstanding Balance or Min S$50
The minimum payment amount stands at 3% of the outstanding balance or S$50, whichever is higher. Any overdue amount will also be added to the payment due..
What Is the Grace Period?
If there’s no outstanding amount from earlier billing cycles, you will enjoy an interest-free period of 20 days.
Which Mobile Wallets Can This Card Be Used With?
Android Pay/Apple Pay/Samsung Pay
Can It Be Used With EZ-Link?
This credit card can be used as an EZ-Link card. For this feature, you will have to activate the EZ-Reload facility.
How to Block or Unblock the Card
In case your credit card is lost or stolen, you should immediately get in touch with the bank to intimate them and block your card. You can block the card by either using Online Services or by contacting the bank at the customer service hotline.
How to Reset the PIN
Through Internet Banking or digibank App
Reset the PIN through DBS/POSB Internet Banking
Reset the PIN through DBS/POSB Digibank app.
What Is the Billing Cycle and the Bill Due Date?
1 Month (Can Start on Any Date)
The minimum payment will be due by the 20th day from your statement generation and full payment will be due by the next statement generation.
The billing cycle is calculated between two successive credit card statements. The statement is sent to you each month, starting from the very date you received approval for the card. The billing cycle is determined based on the number of working days in a month. It is possible to change the date for billing cycle directly from the bank’s webpage.
How to Get a Replacement Card
Through Card and PIN/iBanking
By using card and PIN: You will need the identity number, last 4 digits of any card belonging to the same account, and the PIN. You will also need to state the purpose of replacement, prior to submitting.
Through iBanking: Choose the credit card you want to be replaced, and state the purpose for the replacement.
You will receive the replacement card within 3-5 business days.
How to Temporarily Increase the Limit of the Card?
You can increase the limit of your credit card temporarily using iBanking. You can increase up to a maximum sum of S$4,000, and for a maximum period of up to 30 days. Your request for increase of limit will only be approved for the following reasons:
The bank will send you a confirmation letter based on your request.
Alternately, you can also request for a temporary increase of credit limit by filling and submitting an online form.
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