Welcome to a card that opens up a world of air miles. Specifically designed to give you miles for every transaction you charge to it, the DBS Altitude American Express Card is a popular option for travellers in Singapore. If you’re looking to make your next holiday cheaper, this card just may be able to help you do that. Using it to pay for your purchases both locally in Singapore and overseas can help you earn up to 3 miles for every dollar you spend. The best part about these miles? They don’t expire. The card also features travel offers that give you up to 10 miles per S$1 you spend on hotel bookings, and free travel insurance for you and your family. You get complimentary entry into some of the best airport lounges in the world and also a butler (concierge) service that will help you during your journey. Read on, to find out how you can make the most of the benefits available to you and how they can add value to your next vacation.
|Miles per S$1 on local expenses||1.2 miles|
|Miles per S$1 on overseas expenses||2 miles|
|Complimentary travel insurance||Up to S$1 million|
|Concierge/butler service||24-hour DBS Altitude Butler Service|
|Airport lounge access||NA|
|Airlines that miles can be used in||Singapore Airlines, Air Asia, Cathay Pacific, Qatar Airways, Scoot|
Let’s face it, holidays are not exactly cheap. But when you use this card, you get 1.2 miles for every dollar you spend in Singapore. It also gives you 2 miles on overseas purchases and 3 miles for online hotel and flight bookings, both for every S$1 spent on the respective spend categories. These miles are a great way to get reduced flight fares and they don’t have an expiry date. This means that you get to keep them for as long as you want and use them as and when you want to get discounts on flight ticket prices.
Here’s a chance to earn miles at a much faster pace. Book hotels for your holidays through specified brands and accumulate miles faster. You get 10 miles for every dollar spent on Kaligo and 6 miles per S$1 spent on Expedia. Mileslife, on the other hand, gives you 50% extra miles on every transaction. You also get to reap the benefits of exclusive travel privileges brought to you by DBS.
An airport lounge is a place where you can unwind and relax before you catch your flight. Now escape the confusion of your busy airport terminal by using the free access you get with this card to Priority Pass Lounges around the world. You can use this facility 2 times a year.
If you’re someone who gets anxious when you fly, you should take a look at the travel insurance offered by this card. It helps give you the assurance that you will get financial compensation if something untoward happens during your travels. You get coverage up of to S$1 million. It covers you and your family.
Planning a holiday or a business trip can sometimes get on your nerves, especially if you’re travelling to a new place. But rest assured, the DBS Altitude Butler Service is there to help you. In case you need any kind of assistance during your journey, simply give them a call. This service can help you arrange airport transfers, make dining reservations, and help you with any other query you may have. Travel in comfort knowing you are in good hands.
For example, if you’re spending S$1,000 locally on an average per calendar month, i.e. spending an average amount of S$12,000 a year locally, you can earn up to 7,200 DBS Points or 14,400 miles. If out of the local spends, you’ve booked flights or hotels worth S$100 per month on an average through partner websites, you can earn an additional 2,160 miles a year.
If you renew your membership by paying the annual fee of S$192.6 at the end of the first year, your account will be credited with 10,000 miles. So at the end of the first year, you’ll have 26,560 redeemable miles.
Let us see how many miles are needed to book flights with different airlines:
|Singapore Airlines||Cathay Pacific||Qatar Airways|
|One-way ticket (economy)||Singapore to Philippines: 25,000 air miles||Singapore to Philippines: 20,000 miles||Singapore to Philippines: 20,000 miles|
|Return ticket (economy)||Singapore to Philippines and back: 50,000 miles||Singapore to Philippines and back: 30,000 miles||Singapore to Philippines and back: 35,000 miles|
Alternatively, buy two S$100 worth of Scoot vouchers (10,500 miles for one S$100 voucher) and one S$50 Scoot voucher (5,300 air miles) with your accumulated miles.
You can redeem these vouchers for yourself or your redemption nominees within 180 days from the date of issuance of such vouchers.
The extent of coverage, subject to terms and conditions, are as follows:
|Relationship to Cardholder||Maximum Sum Assured|
|Self or legal partner||S$1 million|
Full claim can be made in the event of occurrence of the following:
|Event||Percentage of Coverage|
|Death from an accident||100%|
|TPD caused by an occupational hazard||100%|
|TPD of limbs, arms, legs below or above knee||100%|
|Loss of full sight in one or both eyes||100%|
Complete loss of hearing and speech will get you 75% and 50% of the sum insured respectively.
The complimentary insurance covers:
Full or partial claim can be made in the event of accidental death or disablement.
Your DBS Altitude Butler can help you with:
Call 1800 732 1000, the bank’s 24/7 hotline number, from anywhere in the world for more information.
|Type of Interests||Charge|
|Retail purchases||25.9% p.a.|
|Cash advance||28% p.a.|
|Instalment payment plan||0%|
The above-mentioned rates are subject to terms and conditions.
|Type of charge||Charge|
|Annual fee||S$192.6 (Waived for the first year)|
|Overseas transaction fee||Not in excess of 3.25% including administrative fee and conversion charges|
|Late payment fee||No charge for an outstanding balance of S$50 or less, and S$100 for anything above S$50|
|Cash advance fee||6% of the amount of cash withdrawn, or S$15, whichever is higher|
|Supplementary card fee||S$96.30|
Activation of the magnetic strip of your card is necessary before going abroad. This ensures safety of your card and account during overseas retail transactions.
Activate your card for overseas use and deactivate it on return through the following modes:
Deactivation of the magnetic stripe is recommended on returning to Singapore because information stored in it can be easily duplicated.
As a DBS Altitude Credit Card holder, you’ll be eligible for the following instalment plans:
1. Instalment Payment Plan: Reduce your payment burden on a big-ticket purchase by opting for an interest-free instalment payment plan. Simply ask the merchant about the procedure at the time of billing.
This plan is available in tenures of 3, 6, 9, 12, 18, and 24 months. You can start a plan directly in-store at the time of purchase. Monthly instalment payments will be charged directly to your card and will appear on your card statements.
A charge of S$150 will be levied on early redemption of the instalment plan or termination of your card account.
2. My Preferred Payment Plan: Maximise your return on investment from every purchase with this flexible interest-free payment plan that charges a low processing fee. Choose any one of the payment tenors depending on your need/preference:
Up to a maximum of 10 transactions can be instantly combined. The processing fee and effective interest rates (EIR) for the different tenors are as follows:
3. Income Tax Payment Plan: Use your card to pay your yearly income taxes in instalments free of interest. This plan charges a low processing fee. You can make payment under 12 equally divided monthly instalments. DBS rewards points are awarded on payments in relation to this scheme.
The processing fee for this 12-month payment plan is 3% of the transaction amount and the EIR stands at 5.63% p.a. Apply for this scheme in any one of the following manners:
The default cash withdrawal limit per day for your DBS card is S$3,000. iBanking account can be used to change the daily cash withdrawal limit to any amount between S$500 and S$5,000.
Find out whether you qualify to apply for this card by reading up on the eligibility criteria.
If you have lost/misplaced your card or it has been stolen, while in Singapore or abroad, you can do one of the following:
Your liability for unauthorised/fraudulent use of your card will be limited to S$100, provided:
With so many banks in Singapore offering miles, rewards, and other perks to choose from, it becomes difficult to pick one card out of the many. Our portfolio comprises a full range of cards, where you can analyse, compare, explore all cards further.
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How to Enable/Disable Auto Debit & Standing Instructions
Log into iBanking and select “Terminate standing instructions” to disable this service.
How to Apply for the Card & Check the Application Status
Apply Online/Use Card & PIN to Apply/iBanking and Follow Up with the Bank
Check your application status through this method:
The other method of checking your application status is to chat with Live Chat agents or Virtual Assistant.
How to Check Balance
Through iBanking/SMS/Digibank/Phone Banking
You can check your credit card balance by any of the following methods:
How Can the Bill Be Paid?
You can choose any of the following payment methods to pay bills:
How Much Is the Minimum Payment to Be Made on the Card?
3% of the Outstanding Balance or Min S$50
You must pay 3% of the amount that is due or S$50, whichever is higher. You would also need to pay other fees and charges as applicable to your usage.
What Is the Grace Period?
An interest-free period of 20 days is provided from your statement generation date. This is applicable if you make full outstanding payments on your monthly bills.
Which Mobile Wallets Can This Card Be Used With?
Apple Pay/Samsung Pay/Google Pay
The following mobile wallets can be linked to your SCB credit card:
Can It Be Used With EZ-Link?
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