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    American Express True Cashback Card for Cashback

    This is a flat-rate cashback card from Amex. Here are some highlights:

    • Get 3% cashback on your purchases of up to S$5,000 in the first six months as welcome bonus.
    • Get 1.5% cashback on all purchases, with no minimum spending requirement and no limit on how much you can earn in a month.
    • The card offers flat cashback on all types of purchases. Hence, you won’t have to carry multiple cashback cards for different types of expenses.

    Best suited to: Those who are looking for a card that offers cashback on every spend category.

    Key Features

    Feature Description
    Annual fee S$171.20 (first-year fee waived)
    Cashback on all purchases 1.5%
    Complimentary travel insurance Up to S$350,000

    Joining Perks and Signup Bonuses

    • Get an annual fee waiver for the first year.
    • Get CapitaVoucher worth S$20 for the first two approved supplementary credit cards.
    • Get 3% cashback on your purchases of up to S$5,000 in the first six months of card approval.

    Additional Benefits

    • Enjoy promotional deals from time to time.
    • Get round-the-clock support from Amex customer care professionals.
    • Get special offers and benefits at various restaurants and clubs in Singapore and overseas with American Express Selects and Global Dining Program.
    • Get immediate assistance from the American Express Global Assist team in the event of any emergency while you are travelling overseas. The team can assist you with referrals to doctors, lawyers, or any other professional, depending on your requirement.

    Earning Cashback

    • The card offers cashback at a flat rate of 1.5% on all purchases.
    • There is no minimum spending requirement to earn this rebate.
    • There is no cap on how much money you can earn in a month.
    • The cashback is calculated on the purchase value rounded off to the nearest dollar. For example, if you buy something worth S$21.50, your cashback will be calculated on S$22. But if the transaction amount is S$21.49, your cashback will be calculated on S$21.
    • The rebate amount will be credited directly to your account and will also reflect in the monthly card statement. Only the purchases that have been posted to your account will be considered for the calculation of your cashback.

    Let Us Illustrate:

    Assuming you are a new cardholder and you make transactions worth S$1,500 every month with your Amex True Cashback Card.

    Cashback earned during the first six months
    Total transaction value Cashback rate Total cashback
    S$9,000 3% on purchases worth S$5,000 and 1.5% on the remaining S$4,000 S$210 (S$150 + S$60)
    Cashback earned during the next six months
    Total transaction value Cashback rate Total cashback
    S$9,000 1.5% S$135

    Complimentary Insurance Coverage

    Coverage type Coverage amount
    Travel inconvenience
    Missed connection Up to S$400
    Luggage delay Up to S$400
    Luggage lost Up to S$1,000
    Travel accident
    Death S$350,000
    Loss of both feet and both hands S$350,000
    Loss of one foot and one hand S$350,000
    Loss of both eyes S$350,000
    Loss of one eye and one foot/hand S$350,000
    Loss of one foot/hand S$175,000
    Loss of one eye S$175,000

    Who All Will Be Covered by the Insurance?

    The complimentary insurance available with this card covers:

    • You, the cardholder.
    • Your spouse.
    • Your dependant child (not more than 23 years old).

    Interest Rates

    Type of interest Charge
    Retail purchases 25.9% p.a.
    Cash advance 23.99% p.a.
    Instalment payment plan 0% (processing charges may apply)

    Other Fee and Charges

    Type of charge Charge
    Overseas transaction fee 2.5% of the transaction amount
    Late payment fee S$60
    Over limit fee  
    Cash advance fee 5% of the withdrawal amount plus 1% for traveller’s cheques
    Supplementary card fee Fee on the first two cards is permanently waived. S$85.60 for all subsequent cards.

    Activating the Card for Overseas Expenses

    Yes, the magnetic stripe at the back of your card requires needs to be activated before the card can be used for retail transactions overseas. This stripe is deactivated for the security of your card.

    Without activation, you can use the card only at merchants who have an EMV terminal. But, since most overseas merchants don’t have EMV terminals, it’s best that you get your card’s magnetic stripe activated before starting the trip.

    The magnetic stripe on your card can be activated through one of the following modes:

    Instalment Payment Plans Available

    Things to know are:

    • With Pay Small, an instalment payment plan, you can convert your purchases into smaller, interest-free monthly instalments.
    • You can choose to repay the amount over 6, 12, 18, or 24 months to suit your budget and requirements.
    • Your purchase must be worth S$250 at least.
    • The plan is applicable only to purchases made at participating merchants in Singapore.
    • The amount of the purchase should not exceed your credit limit.
    • Your credit card account must be in good standing.
    • No rewards will be awarded for transactions made in relation to Pay Small.
    • You will get 0% interest benefit only when you pay your account’s closing balance in full. If you don’t, finances charges will apply.
    • An administrative fee of S$100 may be imposed if you make early repayment.

    You can visit the American Express website to find out more about this plan (

    Cash Withdrawal on the Credit Card

    • You can withdraw up to USD1,000 overseas every 14 days through Express Cash.
    • You can’t withdraw more than 20% of your credit limit in Singapore.
    • Both overseas and local withdrawal will depend on your credit availability.
    • You must be an Amex card member for at least six months.
    • You must be enrolled for this facility.

    Eligibility Criteria

    Eligibility parameters for this card can be found on this page.

    Lost/Stolen Cards

    If your card is lost or stolen, you must:

    • Report the incident to Amex as soon as possible to avoid any unauthorised use of the card.
    • File a police report and provide a copy to the bank, wherever necessary.

    Your liability for unauthorised charges will be limited to S$100 provided:

    • You weren’t grossly negligent.
    • It is established that you weren’t complicit in the crime.
    • You reported the incident to the bank within a reasonable period from the time of detection.

    You can have as many credit cards as you want to, but you must use them responsibly. There are several types of credit cards in Singapore. You can choose the best from 7 types of credit cards on our site.

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    What Else Do I Need to Know?

    How to Enable/Disable Auto Debit & Standing Instructions

    Through Email/Post/Fax

    • Enrol in Direct Debit payment to get the auto-debit service.
    • Download, fill, and mail/fax/email the enrolment form to the address given in the form.
    • It will approximately take 21 business days to process your request.

    How to Apply for the Card & Check the Application Status

    Apply Online and Follow Up With the Bank

    • Visit the bank’s website and apply online.
    • Track your application status by calling the hotline number for ‘American Express New Accounts’.

    How to Check Balance

    Through Online Services Facility

    • Register for ‘Online Services’ to check your credit card transaction details such as where you used the card, date of usage, billing amount, card statement, the credit balance on your card, etc.
    • After registering, you must log in using your account credentials.

    How Can the Bill Be Paid?

    Through GIRO/Cash/Cheque/AXS/SAM/Internet Banking

    Following are the credit card bill payment methods:

    • Cash Payment
    • Internet Banking
    • Interbank GIRO
    • Cheque
    • Self Service Automated Machines
    • AXS Stations
    • Automatic Bill Payment Service

    How Much Is the Minimum Payment to Be Made on the Card?

    3% of the Statement Balance or Min S$50

    You must pay a minimum of 3% of your outstanding bill or S$50, whichever is higher. For example, if your bill for this month is S$800, then 3% of S$800 amounts to S$24. Hence, you must pay S$50 as it is higher than your minimum due amount of S$24.

    What Is the Grace Period?

    22 days

    The grace period for bill payment is 22 days from the date the statement was generated.

    Which Mobile Wallets Can This Card Be Used With?

    Apple Pay/Google Pay/Samsung Pay

    American Express facilitates payments using the following mobile wallets:

    • Apple Pay
    • Google Pay
    • Samsung Pay

    How to Block or Unblock the Card?

    If you wish to block your card when it is lost/stolen or due to some other reason, you can block it by calling the hotline number. You can unblock it in the same way. The hotline service is available 24 hours.

    How to Reset the PIN?

    Internet or Phone Banking

    In order to reset your credit card PIN, you must either use internet banking or phone banking facility.

    What Is the Billing Cycle and the Bill Due Date?

    1 Month (Can Start on Any Day of the Month)

    For all your credit card transactions a monthly bill is generated and the statement is issued to you. The billing cycle can either be the calendar month or it can begin from the date of your card approval. The payment due date will be mentioned on your card statement.

    How to Get a Replacement Card?

    The bank will issue a replacement card if your card is lost/stolen or if you have blocked your card. You must contact American Express’ customer service to get a replacement card.

    How to Temporarily Increase the Limit of the Card?

    You must contact Amex’s customer service representative to temporarily increase the limit on your credit card. However, this increase is provided only in certain situations and if you are an Amex cardmember for at least 6 months.

    American Express True Cash Back Card Reviews

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