• BOC Hotline

    Bank of China Hotline Singapore

    Bank of China (BOC) has been licensed as a QFB or Qualifying Full Bank and has committed to promoting bilateral trade and economic relations between Singapore and China. The bank offers myriad banking products and services to customers that include corporate as well as personal banking.

    Here are the products and services offered by Bank of China:

    • BOC Credit Cards
    • Debit Cards
    • Current Accounts
    • Deposits
    • BOC Personal Loans
      • Debt Consolidation Plan
      • MoneyPlus Term Loan
      • MoneyPlus Fund Transfer
      • MoneyPlus Line of Credit
      • Overdraft Facility
      • Mortgage Loans
    • Remittance and Exchange Facilities:
      • International Remittance – Inward and Outward
      • RMB Exchange
      • Currency Exchange
      • Foreign Exchange
      • RMB Pre-Settlement Exchange
    • Wealth Management
      • Insurance
      • RMB Funds
      • Unit Trusts
      • Precious Metals
      • Currency Linked Investment
    • BOC e Banking Services
    • Corporate Loans
    • Corporate Deposits
    • Trade Finance
    • Treasury and Foreign Exchange

    BOC Branches, Numbers & Working Hours in Singapore

    Branch Name Address Phone Number Working Hours
    Main Branch

    4 Battery Road, Bank of China Building

    Singapore 049908

    Local - 1800 66 95566

    Overseas - +65 677 95566

    Fax - +65 6534 3401

    Monday to Friday - 9 AM to 3 30 PM

    Saturday - 9 AM to 11 30 AM

    The bank is closed on Sundays and public holidays

    Chinatown Sub-Branch

    60 Eu Tong Sen Street, #01-01 Furama City Centre

    Singapore 059804

    Local - 1800 66 95566

    Overseas - +65 677 95566

    Fax - +65 6534 5571

    Monday to Friday - 9 30 AM to 4 30 PM

    Saturday - 9 30 AM to 12 30 PM

    The bank is closed on Sundays and public holidays

    Katong Sub-Branch

    188-192 East Coast Road

    Singapore 428898

    Local - 1800 66 95566

    Overseas - 65 677 95566

    Fax - +65 6344 0737

    Monday to Friday - 9 AM to 3 30 PM

    Saturday - 9 AM to 11 30 AM

    The bank is closed on Sundays and public holidays

    North Sub-Branch

    133 Middle Road, BOC Plaza

    Singapore 188974

    Local - 1800 66 95566

    Overseas - 65 677 95566

    Fax - +65 6333 9281

    Monday to Friday - 9 AM to 3 30 PM

    Saturday - 9 AM to 11 30 AM

    The bank is closed on Sundays and public holidays

    Tampines Sub-Branch

    10 Tampines Central 1, #B1-21/22 Tampines 1

    Singapore 529536

    Local - 1800 66 95566

    Overseas - 65 677 95566

    Fax - +65 6221 8820

    Monday to Saturday - 11 AM to 6 30 PM (banking services)

    Monday to Saturday - 11 AM to 7 30 PM (Loans, Insurance and Investment Services)

    The bank is closed on Sundays and public holidays

    Jurong West Sub-Branch

    1 Jurong West Central 2, #01-17 Jurong Point Shopping Centre

    Singapore 648886

    Local - 1800 66 95566

    Overseas - 65 677 95566

    Fax - +65 6223 6601

    Monday to Saturday - 11 AM to 6 30 PM (banking services)

    Monday to Saturday - 11 AM to 7 30 PM (Loans, Insurance and Investment Services)

    The bank is closed on Sundays and public holidays

    Jurong East Sub-Branch

    3 Gateway Drive, #04-30/31 Westgate

    Singapore 608532

    Local - 1800 66 95566

    Overseas - 65 677 95566

    Fax - +65 6397 4963

    Monday to Saturday - 11 AM to 6 30 PM (banking services)

    Monday to Saturday - 11 AM to 7 30 PM (Loans, Insurance and Investment Services)

    The bank is closed on Sundays and public holidays

    Woodlands Sub-Branch

    1 Woodlands Square, #B1-12 Causeway Point

    Singapore 738099

    Local - 1800 66 95566

    Overseas - 65 677 95566

    Fax - +65 6891 0153

    Monday to Saturday - 11 AM to 6 30 PM (banking services)

    Monday to Saturday - 11 AM to 7 30 PM (Loans, Insurance and Investment Services)

    The bank is closed on Sundays and public holidays

    Toa Payoh Sub-Branch

    600 Lorong 4 Toa Payoh, #01-03

    Singapore 319515

    Local - 1800 66 95566

    Overseas - 65 677 95566

    Fax - +65 62541419

    Monday to Friday - 9 30 AM to 4 30 PM

    Saturday - 9 A30 M to 12 30 AM

    The bank is closed on Sundays and public holidays

    Bedok Sub-Branch

    311 New Upper Changi Road, #B2-07 Bedok Mall

    Singapore 467360

    Local - 1800 66 95566

    Overseas - 65 677 95566

    Fax - +65 63846796

    Monday to Saturday - 11 AM to 6 30 PM (banking services)

    Monday to Saturday - 11 AM to 7 30 PM (Loans, Insurance and Investment Services)

    The bank is closed on Sundays and public holidays

    Punggol Sub-Branch

    83 Punggol Central, #01-16 Waterway Point Shopping Centre

    Singapore 828761

    Local - 1800 66 95566

    Overseas - 65 677 95566

    Fax - +65 63858977

    Monday to Saturday -11 AM to 6 30 PM (banking services)

    Monday to Saturday - 11 AM to 7 30 PM (Loans, Insurance and Investment Services)

    The bank is closed on Sundays and public holidays

    Tiong Bahru Sub-Branch

    302 Tiong Bahru Road, #01-127 Tiong Bahru Plaza

    Singapore 168732

    Local - 1800 66 95566

    Overseas - 65 677 95566

    Fax - +65 6352 7867

    Monday to Saturday - 11 AM to 6 30 PM (banking services)

    Monday to Saturday - 11 AM to 7 30 PM (Loans, Insurance and Investment Services)

    The bank is closed on Sundays and public holidays

    Ang Mo Kio Sub-Branch

    53 Ang Mo Kio Avenue 3, #03-02 AMK Hub

    Singapore 569933

    Local - 1800 66 95566

    Overseas - 65 677 95566

    Fax - +65 6481 1273

    Monday to Saturday - 11 AM to 6 30 PM (banking services)

    Monday to Saturday - 11 AM to 7 30 PM (Loans, Insurance and Investment Services)

    The bank is closed on Sundays and public holidays

    Bank of China Customer Care Helplines

    Bank of China Internet Banking Helpline

    Local - 1800 66 95566

    Overseas - 65 677 95566

    Bank of China Personal Banking Helpline

    Local - 1800 66 95566

    Overseas - 65 677 95566

    Bank of China Corporate Banking Helpline 1800 6695566

    Bank of China Credit Card Hotlines and Toll Free Numbers

    Credit Card Customer Service (24 Hours)

    Local - 1800 338 5335

    Overseas - 65 6338 5335

    Fax - 65 6532 6318

    Email – cardservice.sg@bankofchina.com

    Reporting loss/stolen credit cards 65 6338 5335
    Card Centre Correspondence Address

    BOC Card Centre

    133 Middle Road #03-01

    BOC Plaza

    Singapore 188974

    How to replace or change pin for a BOC Credit Card with Hotline Numbers?

    If you wish to change your credit card PIN, please contact Bank of China’s customer service at 1800 338 5335 if you are in Singapore or 65 6338 5335 if you are overseas. Alternatively, you can also visit your nearest BOC bank branch.

    How to change your phone number with Bank of China Hotlines?

    You must follow the simple steps below to update your phone number with Bank of China:

    • Download the “Change of Customers Information” form from the Bank of China Singapore website. Fill-up this form and note that the signature on the form should match the signature as per the bank records.
    • You can mail the original form to the bank at, “CNF 3rd Floor 4 Battery Road, Bank of China Building Singapore 049908”.
    • Alternatively, you can also submit the form at your nearest Bank of China branch.
    • Note that the bank does not accept scanned copies of this form, hence you cannot email this form to the bank. Bank of China requires the original signed copy of the form in order to update your information in their bank records.
    • For further information regarding changing your phone number, you can contact the bank at 1800 6695566 if you are in Singapore or +65 677 95566 if you are overseas.
  • reTH65gcmBgCJ7k
    This Page is BLOCKED as it is using Iframes.