Bank of China (BOC) generates a monthly statement for all its credit card holders. These statements are a record of every transaction that was made on your card during the billing cycle.
However, these monthly credit card statements are more than just a summary of credits and debits to your account within that month; they also list various other important information that you must know to keep your account in good shape. In addition to your purchases and repayments, your credit card statement provides you with information like your rewards balance, minimum payment due, payment due date, interest charges, late fee charge, total and available credit limit, billing period, and much more.
Regulations require card issuers to generate this statement at least a certain number of days before your payment is due.
From December 2017, BOC allows its cardholders to opt for e-statements. These e-statements are nothing but the digital version of physical statements. You can access your electronic statements any time and from anywhere through BOC online banking. BOC archives e-statements for up to one year that are accessible 24/7 through online banking.
Your online statement is ready for viewing seven working days from the date of your monthly statement. BOC also notifies you through an email when your digital statement is ready for viewing. Also, make sure that if you have multiple BOC credit cards, then all of them are enrolled for personal online banking or personal mobile banking. If any of the card is not enrolled, you will not be able to view the electronic statement for that card.
Make sure that your email address is correct and updated to receive notification when the statement is generated. If you have changed your email address, you will have to update it with the bank. You can call BOC on 1800 338 5335 (Singapore) or +65 338 5335 (outside Singapore) to update your email address. You can also visit any nearest branch of BOC for updating your email address.