• AVIVA Travel Insurance

    Aviva Travel Insurance Singapore

    While packing for a vacation, one generally tends to forget a very important thing and that is- a good travel insurance. What can be better than a holiday with travel insurance protection? Aviva travel insurance is comprehensive, hassle-free and is loaded with options. It gives you the option to choose between 3 different kinds of insurance plans that have been designed keeping in mind your travelling needs and convenience. With Aviva, you can get an assured comprehensive deal in travel insurance.

    Types of Aviva Travel Insurance

    There are three different kinds of travel insurance plans offered by Aviva. You can choose any of the following depending upon your travel plans and your financial requirements:

    • Travel Lite: If you are looking for a basic travel insurance plan, then Aviva Travel Insurance’s Travel Lite plan is just perfect for you. Under this plan, you get a personal accident protection cover of up to S$50,000. You will also get an emergency medical cover up to S$250,000. The travel inconvenience coverage provided under this plan includes coverage for trip cancellation, trip postponement, trip interruption leading to bringing you back to Singapore, change of itinerary, delayed departure, diversion of journey, missed departure, delayed baggage, loss of baggage, loss of passport and other travel documents, among other situations.
    • Travel Plus: This is a travel insurance plan that ensures you have a worry-free vacation. It provides personal accident protection of up to S$1,000,000. You will also get an emergency medical cover up to S$2,000,000, double indemnity for death in public transport of up to S$200,000. The travel inconvenience coverage provided under this plan includes coverage for trip cancellation, trip postponement, trip interruption leading to bringing you back to Singapore, change of itinerary, delayed departure, diversion of journey, missed departure, delayed baggage, loss of baggage, loss of passport and other travel documents, among other situations. Apart from these, you also get overseas quarantine allowance due to infectious disease, quarantine allowance in Singapore due to infectious disease of up to S$300 for every 24 hours. You get a personal liability coverage of up to S$1,000,000.
    • Travel Prestige: This is a complete travel insurance plan that is loaded with attractive options. This plan provides a coverage of up to S$1,000,000 in the case of double indemnity for death in public transport and up to S$25,000 for child education benefit S$50,000 per year for a tenure of 5 years. Apart from these, this travel insurance plan offered by Aviva provides coverage in case of personal accident of up to S$500,000, an unlimited coverage on overseas medical expenses, trip cancellation, trip interruption and return to Singapore, loss of baggage, and loss of passport or other travel documents.
    • Aviva Corporate Travel Insurance Plan: This plan is suitable for employers who have been looking for a special travel insurance plan to offer to their employees to make their vacations even more enjoyable. The Corporate Travel Plan by Aviva includes flexible and affordable premiums. It also has two parts of coverage that have been designed keeping in mind the travelling needs of the executives.

    Aviva Travel Insurance Singapore coverage

    The following table shows the various coverage amounts that is provided by the three plans-travel lite, travel plus, and travel prestige:

    Coverage Amount provided by Travel Prestige Amount provided by Travel Plus Amount provided by Travel Lite
    Personal Accident Protection S$500,000 S$100,000 S$50,000
    Loss of Passport or travel-related documents S$5,000 S$5,000 S$3,000
    Loss of baggage S$8,000

    Claims can be made up to S$700 for any article or a set of articles if they have been grouped together.

    S$5,000

    Claims can be made up to S$700 for any article or a set of articles if they have been grouped together.

    S$5,000

    Claims can be made up to S$700 for any article or a set of articles if they have been grouped together.

    Cancellation of trip S$20,000 S$15,000 S$5,000
    Trip interruption causing return to Singapore S$15,000 S$8,000 S$3,000
    Medical expenses overseas Unlimited S$2,000,000 S$250,000
    Emergency medical evacuation S$8,000 S$5,000 S$1,000
    Double indemnity for death in public transport S$1,00,000 S$200,000 Not covered
    Trip cancellation for any reason S$5,000 S$5,000 Not covered
    Trip postponement S$3,000 S$2,000 S$1,000
    Family assistance benefit S$8,000 Not covered Not covered

    How to apply for Aviva Travel Insurance in Singapore

    You can purchase Aviva Travel Insurance through the following channels:

    • Online: Travel insurance can be bought from the company’s website by filling up an online form stating your travel plan. Once the plan has been chosen, you can also make payments through the site, after which you will receive an acknowledgement of the insurance purchase.
    • Mobile app:  Aviva Travel Insurance Singapore mobile app, which is available on the Google Play Store and on iOS App Store, is also one place where you can get their travel insurance from.
    • Aviva Travel Insurance Branch: You can visit the nearest branch of Aviva Travel Insurance to purchase the insurance.
    • Hotline: For travel insurance related queries, you can call Aviva Travel Insurance hotline number 6322 2022.

    How to Claim Your Aviva Travel Insurance

    You can submit your claim through the online claim submission service. The following are the steps to be followed:

    • Select the "submit here" option.
    • Once the form appears on your screen, select the "Make a Claim" option.
    • Then, select the type of plan you have opted for and click on the "Next" button.
    • You will need to fill in your basic details like the policy number, when the loss or the incident happened, claim loss details, insured details, among others.
    • You can upload your supporting documents on the side along with the personal details.
    • You will have to upload scanned copies of your boarding pass, your travel ticket, flight itinerary, photocopy of the passport, birth, death or marriage certificate, and other documents. You will have to submit the page after filling up all the details and uploading all the documents.

    Check your eligibility for Aviva Travel Insurance

    You must meet the following eligibility criteria to purchase Aviva Travel Insurance:

    • You should be living or working in Singapore, a Singapore citizen or Permanent Resident.
    • You must have a valid Singapore ID such as NRIC, employment pass, student pass, visitor’s pass or work permit.
    • Your trip should begin and end in Singapore.
    • You should not be travelling to another country for medical treatment.
    • You should not be travelling against your doctor's advice.
    • Travel insurance has to be purchased and fully paid for before departing from Singapore.
    • Insurance period includes the whole trip from departure to return (to Singapore). There is a maximum limit for family cover. For higher limits, purchase group insurance cover.

    Key Benefits of buying Aviva Travel Insurance

    The following are the benefits of Aviva Travel Insurance:

    • Annual multi-trip or single trip coverage.
    • Comprehensive worldwide coverage.
    • You get the liberty to choose from 3 different insurance plans.
    • You will get emergency travel assistance at any time of the day.
    • You can make your claims online in a quick and hassle-free process.

    Aviva Travel Insurance Hotline

    For travel insurance claim, you can reach the Aviva Travel Insurance executives at 6827-9966.

    Aviva Travel Insurance FAQs

    1. What should I do if I want to cancel my travel insurance after having paid for it?

      Ans: You will be given a free-look period to decide whether you want to go ahead with the chosen travel insurance plan. In this period, you can change your mind. You can write to the bank and they will refund the premium that you have paid in full.

    2. How should I submit the feedback?

      Ans: You can submit your feedback through the customer care executive. Or, you can email your feedback to [email protected].

    3. Can I renew my policy online?

      Ans: Yes, you can renew your policy online. You will be reminded 45 days prior to the expiry date of your policy.  

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