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    Credit Card BYTES FROM OUR KITCHEN

    American Express Credit Card Hotline

    American Express in a unique credit card provider in Singapore in the way that it is not a bank. This financial institution provides financial services and products to its customers worldwide, with unique product for each country. The bank offers credit cards – which give Singaporeans everything they would ever need from a credit card.

    AMEX Credit Card Hotline

    American Express maintains a global standard when it comes to providing customer support. It has an extensive range of customer support numbers and executives, each dedicated to a specialized area. This ensures that all of the issues of a customer gets full and dedicated attention.

    The 24x7 American Express Hotline number for credit cards and charge cards is 1800 341550. For American Express Bank: Please call 1800 2262626. Service available Mondays to Fridays 10.00am to 3.30pm only. After business Hours, there will be a voice recording.

    American Express Credit Card Hotline Numbers(Card Wise)

    American Express provides different hotlines for different credit cards. The numbers for each card are:

    Credit Card Singapore International
    American Express Platinum Reserve 1800 392 1181 +65 6392 1181
    American Express Platinum 1800 396 6000 +65 6396 6000
    American Express Gold 1800 295 0500 +65 6295 0500
    American Express CapitaCard 1800 723 1339 +65 6880 1343
    American Express Blue 1800 296 0220 +65 6296 0220
    American Express Singapore Airlines PPS Club Platinum 1800 396 6888 +65 6396 6888
    American Express Singapore Airlines KrisFlyer Ascend 1800 392 2000 +65 6392 2000
    American Express Singapore Airlines KrisFlyer Gold 1800 392 2000 +65 6392 2000
    American Express Singapore Airlines KrisFlyer Classic 1800 392 2020 +65 6392 2020
    American Express CPA Australia 1800 295 0500 +65 6295 0500
    Corporate Cards 1800 732 2566 +65 6732 2566

    American Express Customer Support

    • Email: voiceofcustomer@aexp.com
    • Customer Care Postal Address:
      • American Express Intl Inc, #15-00 Marina Bay Financial Centre Tower, 210 Marina Boulevard, 018983-Singapore
      • American Express International, Inc. Crawfor Post Office, P.O. Box 852, Singapore-911912

    Applying for American Express Credit Card

    An applicant can apply for an American Express credit card online through the American Express Singapore portal.

    • Applicants can select the card they want and click on the ‘Apply Now’ button below that card page.
    • The page will redirect to another with an Eligibility Requirement section, details of annual fees and card related FAQs.
    • Applicant have to check the box for agreeing to the Declaration & Authorisation and the Product Highlight Sheet after going through it.
    • Click on ‘Get Started’ button and fill in all the empty filled with all the required details. Click ‘Save and Continue’ at the end of each page.
    • ‘Review and Submit’ the application to complete the process.

    American Express Credit Card Activation

    American Express credit cards can be activated via the following methods:

    Credit Card Activation (General Use)

    • Using Hotline Service:
      • 1800 296 7722 (Singapore) or +65 6296 7722 (overseas) for Personal Cards.
      • 1800 732 2566 (Singapore) or +65 6732 2566 (overseas) for Corporate Cards.
    • Online Activation: By visiting www.americanexpress.com.sg and clicking on ‘Activate Card’.

    Credit Card Overseas Activation

    • Online: By visiting americanexpress.com.sg/overseasmagstripe.
    • Automated Voice System: Cardholders can call the hotline number printed at the back of their Credit Card.
    • Using Hotline Service:
      • 1800 296 7722 (Singapore) or +65 6296 7722 (overseas) for Personal Cards.
      • 1800 732 2566 (Singapore) or +65 6732 2566 (overseas) for Corporate Cards.

    American Express Credit Card Cancellation

    For Lost/Stolen credit cards, the American Express hotline numbers are:

    • 1800 737 8188 (Singapore).
    • +65 6737 8188 (Overseas).

    Bill Disputes: To register a dispute over a bill amount or an erroneous charge on their credit card account, cardmembers can

    • Call the specific hotline of their credit card to personalised attention.
    • Download, fill-up and submit the Dispute Form at the American Express website.
    • Corporate cardmembers can contact the Corporate card hotline number 1800 732 2566 for all credit card disputes.

    To Cancel a Credit Card Cardmembers can contact the hotline numbers and request for their cards to be cancelled. Alternatively, they can also email the customer support requesting for a cancellation. Corporate cardholders can email at castsingapore@aexp.com to request cancellation of their credit card.

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