BankBazaar Singapore – January 31, 2018
Singapore: Chubb has announced its decision to set up a new agency management and underwriting unit in Singapore. The new unit is expected to undertake the duties of supporting and managing the strategic growth of Chubb’s agency distribution channel and take care of its specific underwriting for insurance services in the country.
Chubb, a major publicly-traded casualty and property underwriter with presence across 54 countries, is looking to increase touch-points across the island to offer a better experience to its clients. Chubb also hopes to engage with its customers closely and tailor services that provide effective solutions to challenges faced by them.
Chubb also announced two key appointments for the new unit to spearhead its business development and expansion plans. Kevin Xiong was named as the head of agency management and agency underwriting for the new unit. He’ll be reporting to Adam Clifford, country president for Chubb heading its Singapore operations and Jeslyn Tan, Chubb’s head of agency for the Asia-Pacific region.
The new appointee is expected to lead Chubb’s business development and overall growth plans in the country. Xiong is also expected to take charge and address the insurer’s general management concerns in Singapore.
A report published in Business Insider Singapore observed that Xiong brings a decade’s experience in business development and agency management to his new role.
The other key appointment is Alex Shi who will start managing business development and agency underwriting for the company in his capacity as a senior manager. According to the report, Shi had joined Chubb in 2016 as a senior agency manager. In his expanded role, Shi will be responsible for managing and protecting Chubb’s underwriting business interests in Singapore.
Alex Shi will report to Kevin Xiong and Liam Burrell. Liam Burrell is currently heading the Property & Casualty Division for Chubb in Singapore. Shi succeeds Kieran Brennan who now heads the critical portfolio of Product Development in the Small Commercial Division for Asia.
Adam Clifford, Chubb’s country head for Singapore, exuded confidence that the new model will help bridge gaps between the company’s business capabilities and customer demands. He also felt that the strategic appointments will boost the business interests of the company and enhance their presence in the commercial and personal insurance space within the country.
Jeslyn Tan supported Clifford’s sentiments. She said that the new unit will provide superior agency-focused solutions to Chubb’s business partners. Elaborating on her opinion, she said that the new unit will provide seamless customer experience and lend support to the business expansion plans of its customers.