• ACE Supreme Travel Insurance Singapore


    With every journey that a traveller embarks on, he discovers new worlds which teach him new things. Be it a business trip or a holiday, every individual should have peace of mind when he travels. Only a travel insurance policy can bring a traveller complete protection, along with the financial coverage required to make his journeys hassle-free.

    ACE Travel Insurance Overview

    With enhanced protection and attractive benefits, ACE Travel Insurance ensures that you travel without encountering any form of inconvenience related to your baggage, flights or trip schedules. ACE Travel Insurance offers customized plans depending on the destination of your travel across the world.

    Features of ACE Travel Insurance

    ACE Travel insurance provides four different insurance plans, and customers can choose a plan depending on their requirements. Each plan offers different compensation amounts depending on the type of individual and the type of cover availed. The various plans from ACE Travel Insurance are as follows -

    • Ultimate
    • Supreme
    • Essential
    • Basic

    Covers Included

    • Personal Accidental Death and Disablement.
    • Accidental Death and Disablement due to natural disasters.
    • Child Education Grant up to a maximum of $5,000 for Ultimate and Supreme plans.
    • Overseas Medical Expenses.
    • Traditional Chinese Medicine Expenses up to $750.
    • Hospital Visits and Compassionate Visits Overseas up to a maximum of $10,000, depending on the type of plan.
    • Return of Minor Children
    • Hotel Extensions
    • Overseas Hospital Confinement Benefit is available at S$200 for every 24 hours.
    • Overseas Hospital Confinement Benefit for ICU at an additional S$200 for every 24 hours.
    • Post Journey Medical Expenses including Traditional Chinese Medicine and Hospital Confinement Benefit (S$200 for every 24 hours).
    • Quarantine Allowance of up to S$50 per day (Within and outside Singapore).
    • ACE Assistance includes - Emergency Medical Evacuation, Repatriation of Mortal Remains and Direct Repatriation to Home Country.
    • Emergency Mobile Phone Charges (at actual costs)
    • Personal Liability Coverage -
      • Ultimate plan - $2,000,000
      • Supreme plan - $1,000,000
      • Essential plan - $500,000
      • Basic plan - $500,000
    • Legal Expenses -
      • Ultimate plan - $150,000
      • Supreme plan - $75,000
      • Essential plan - $25,000
      • Basic plan - NIL
    • Journey Cancellation/Curtailment -
      • Ultimate plan - $20,000
      • Supreme plan - $10,000
      • Essential plan - $5,000
      • Basic plan - NIL
    • Travel Postponement / Replacement of Traveller
    • Loss of Deposit owing to Insolvency of Travel Agent.
    • Travel delays are compensated at S$200 for every 6 hours while overseas.
    • Travel misconnections are compensated at S$100 for every 6 hours while overseas.
    • Flight Diversions are compensated at S$100 for every 6 hours.
    • Loss or Damages to Personal Property and Baggage up to a maximum of S$500 per article and S$1,000 per laptop.
    • Coverage for Jewellery -
      • Ultimate plan - $750
      • Supreme plan - $500
    • Baggage Delays are compensated at S$200 for every 6 hours while overseas.
    • Loss of Money for a maximum of S$300 and Travel Documents
    • Credit Card Indemnity
    • Overbooking of flights is compensated at S$100 for every 6 hours while overseas.
    • Hijack/Kidnapping/Hostage Situations
    • Home Guard cover and Pet Care cover are also available under this policy.
    • Cover for golf equipment and related fees.
    • Loss of Frequent Flyer Points

    Countries covered -

    Malaysia, Philippines, Indonesia, Thailand, Myanmar, Cambodia, Vietnam, Brunei, Laos, China, Taiwan, Hong Kong, Macau, Korea, Japan, Australia, India, New Zealand, Sri Lanka, Mongolia, Timor-Leste, Nepal and Tibet.

    Other countries across the world excluding Cuba.

    Customers can purchase a single trip policy or an annual multi-trip policy depending on their travel requirements. The maximum number of days allowed for a single trip policy is 183 days per trip. Annual policies include a maximum of 90 days per trip for an unlimited number of trips throughout the year.

    Single Trip

    • Any individual over the age of 18 can avail a single trip policy.
    • The insured’s family with any number of children can also be included under this scheme. It is not mandatory for the insured adults to be related but it is required for the children to be related to one of the adults.
    • A group policy can also be taken if required with more than one individual being over the age of 18. The maximum number of members allowed in the group is 9.

    Annual - Multi-trip policy

    • Any individual over the age of 18 can avail an annual policy.
    • The insured’s family must consist of two married adults and any number of children. An insured adult must always accompany a child while travelling.
    • A group policy can also be taken if required with more than one individual being over the age of 18. The maximum number of members allowed in the group is 9.


    • Damages due to acts of war.
    • Loss or damages caused due to ionizing radiations or radioactive contamination.
    • Voluntary infliction of injuries and suicide attempts.
    • Any insured person acting as a law enforcement officer, military personnel, emergency medical or fire service personnel or civil defence personnel.
    • Injuries due to participation in professional and extreme sporting activities.
    • Any condition arising from infections due to HIV, AIDS and AIDS related complications.
    • Any condition arising from complications during pregnancy or childbirth.
    • Illegal acts done by the insured or their legal representatives.
    • Other than being a fare paying passenger, damages arising due to the insured’s involvement in any other type of aviation activity.
    • Any condition arising from the insured performing a journey against the instructions of a physician.
    • Pre-existing conditions.
    • Any breach of government regulation by the insured leading to a claim.
    • Nervous and Mental disorders
    • Injuries resulting from the insured being involved in naval, air force or military operations, diving, oil-rigging or mining.
    • Any condition arising from complications of a venereal disease.
    • Any loss arising from the insured undertaking any travel on the advice of the Ministry of Foreign Affairs of Singapore or the Ministry of Health of Singapore during emergencies involving wars and other man-made or natural calamities.

    Eligibility of ACE Travel Insurance

    • Individuals should be Singapore citizens or permanent residents above the age of 18. Foreigners with valid work permits, employment passes, student passes, dependent passes or long-term social visit passes are eligible to avail travel insurance protection from ACE.
    • If children are included in the family plan then they need to be stepchildren and legally adopted children who are unemployed and unmarried and are Singapore citizens.

    Compare ACE Travel Insurance With Other Insurance Companies Offering Travel Insurance in Singapore

    FAQs – ACE Travel Insurance

    1. What is the geographic area covered under the Basic Plan?

      ACE’s Basic travel insurance plan is only valid for journeys to and from Malaysia, Bintan Island and Batam Island.

    2. Does the ACE travel insurance cover dental treatments while abroad?

      Yes, dental treatment is covered as long as it is not due to accidental injuries.

    3. Can I increase my loss of baggage coverage at any point?

      No, ACE does not permit any increase in this particular type of insurance cover.

    4. Is a medical examination required to apply for ACE Travel insurance?

      No, it is not mandatory for the applicant to get a medical examination done while applying for ACE Travel Insurance.

    5. Is a policy excess applicable for ACE Travel Insurance?

      No, there are no excesses imposed on the ACE Travel Insurance policies.

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